CUSTOMER SERVICE IN BARCELONA (GERMAN SPEAKER)
Descripción de la oferta de empleo
Tasks
Your responsibilities and impact as a Customer Experience Specialist will be: Supporting clients’ activities by being the very first point of contact for their customers:
Answering incoming queries from customers and ensuring contractual SLA is maintained
Identifying issues and providing solutions
Ensuring a high level of customer satisfaction
Being a team player and participating in the success of the team and project, e.g. proprovidingvide cover for absent colleagues together with the team and attending regular team meetings
Requirements
Skills, qualifications and interests you need to succeed in this role:
A native level of German and an advanced level of English
Knowing IT platforms, equipment, and applications such as Windows/MS Office
Having previous experience in sales (up-selling and cross-selling)
Being an attentive listener, comfortable and skillful at communicating with people
Being a team player with high social competence
Being energetic, innovative and working proactively at a fast pace
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Barcelona for an international career and life experience
Benefits
What’s in it for you?
Full-time permanent contract
40h/week, depending on the project possibility to work weekends and night shifts on a rotative schedule
competitive salary
Opportunity to join an international company
An open-minded and employee-oriented working environment
Career development opportunities
Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.
Detalles de la oferta
- Blu Selection
- 20/02/2024
- 20/05/2024
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
You will focus on sales and customer service... nice to have: previous experience in sales and customer service... your day-to-day: pitch the bfi method and provide customer service support over phone, e-mail, or chat... requisitos del puesto your profile: your first language is german......
Solving problems and assisting clients is your thing? a german speaker living in valencia? we have an awesome opportunity available... reports to customer support team lead job overview this is what you tell people at parties: i am working at an international, superfast-growing tech company, and we are......
Benefits: - competitive salary - possibilities to join the international mobility program - join a dynamic work environment - work from a brand-new office in athens - full initial training for all new employees - 3 euros per working day in meal vouchers - private health insurance from day one - performance......
Experience in the customer service industry and ideally in a contact centre environment... solution oriented to provide the correct and best outcome for the customer... we focus on customer service, sales, and technical support solutions for clients worldwide... follow internal processes and systems......
Experience in the customer service industry and ideally in a contact centre environment... solution oriented to provide the correct and best outcome for the customer... we focus on customer service, sales, and technical support solutions for clients worldwide... follow internal processes and systems......
The opportunity: we are looking for motivated customer service specialists to be part of their multicultural customer service department... the role: as a customer care advisor, your mission is to deliver premium consumer service in your language... your day-to-day at work: - deal with all customer inquiries......
You have demonstrated effective customer service skills, preferably 1-2 years' experience in collections, including interaction with a large customer base... you will negotiate customer disputes to resolution and documents root cause... we are looking for a collections specialist with a high level of......
Parmi eux l’équipe support customer care que tu rejoindras ! nous sommes à la recherche d’un(e) customer care specialist, francophone, avec un niveau professionnel d’anglais et d’espagnol... tu as déjà travaillé au service de clients entreprise / btob (un vrai plus !)... de préférence issu(e) d’une formation......
Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... understand prospects' pain points, gather technical requirements, correlate business needs to available cloud solutions (solution-selling) and build value for......
