CUSTOMER REPRESENTATIVE (CZECH-SPEAKING) - ON-SITE

In this dynamic role, youll interface with customers via inbound/outbound calls and/or via the Internet.
This position is hybrid in Barcelona and provides service support and resolution of routine problems regarding clients products and/or services.
Reimagine your career! Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers.
Were recognized with awards like Worlds Best Workplaces, “Best Companies for Career Growth, and “Best Company Culture,” year after year.
We’re on the lookout for a Czech-speaking Customer Representative (hybrid) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.
Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
At Concentrix, there’s real career and personal growth potential.
In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role As a Customer Representative in our team, you will.
- Handle calls through CRM agent portal - Create quotations and orders via SAP system - Expedite and communicate expected delivery times to customers - Offer basic product advice to individual customer needs (at least catalogue knowledge) - Provide first level technical assistance to help customers identify their requirements for products and services - Call back customers - Lead management - Other duties and tasks as assigned Concentrix  is a great match if you.
- Are native or proficient in Czech and advanced in English - Are minimum a high school graduate - Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance - Are customer oriented, have excellent communication skills and have a commercial attitude and awareness - Have a business mindset will help you engage better with your contacts If you feel you don’t check every box, we encourage you to apply anyway.
Well do our best to match you with the right job, whether it’s this or another role.
What’s in it for you In this role, we offer benefits that help you support your unique lifestyle.
- Full-time contract, 39 hours/week.
Monday to Friday 7.
to - Salary euros gross/year + up to euros gross/year in bonus - Central location in Barcelona - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project youll be working on - Career development programs, specialized courses, and language classes  Reimagine the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you.
Apply today and discover why over game-changers around the globe call Concentrix  their “employer of choice.” Concentrix  is an equal opportunity employer  Were proudly united as one team, one company, globally.
Were committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
RQ-CZECH REPUBLIC