CUSTOMER PLANNER (M/F/D)

Reliably delivering what’s needed today There are few challenges as important today as creating solutions that support a cleaner, more energy-efficient world.
This requires a commitment to constantly improve the transportation of people and things.
We, at BorgWarner, made that commitment decades ago and have since been creating technologies to improve efficiency, emissions and performance in all types of vehicles.
Constantly pursuing what’s next Our proven track record has made us industry leader in clean, energy-efficient propulsion system solutions for combustion, hybrid and electric vehicles.
We uncover strong trends and use smart science and technology to address a future based on varying regulations, consumer demands and automaker requirements.
Product leadership that’s changing the world Our employees have earned trusted partnerships with customers and suppliers around the world.
We leverage these relationships to gain a deeper understanding of the challenges at hand and then do what it takes to develop the next solution.
Our strong operations and commercialization expertise result in high volume availability of competitive, efficient products that truly drive change.
BorgWarner PowerDrive Systems is currently looking for “dynamic, results driven” individual to join as Customer Planner (M/F/D) at our  production plant in Viana, Portugal.
Key Accountabilities.
Receiving customer orders and integrating them into the ERP system; Checking and analyzing stock coverage in the ERP system; Managing the flow of information with the Productions Planners in order to guarantee that customer orders are fulfilled; Managing the flow of information with the Warehouse through the shipping board platform; Managing communication with the customer to ensure that customer orders are processed and products are shipped, as well as sending delivery plans (Delivery Performance to Customer; Regular & Premium freight costs); Managing transport reservations on customer portals; Monitoring the shipping process with the warehouse and carriers to ensure that the process runs smoothly; Receipt of parts returned from customers in the ERP system, in partnership with the Quality Department, with the aim of understanding whether or not it is viable; Monitoring customer portals and following up on service rates and possible associated complaints; Carrying out cascade analysis of customers and production to ensure a good flow of internal and external information in order to make decisions in line with the defined strategy.
Creating setups in the ERP system to guarantee the proper running of the shipping process.
Reviewing customer MMOGs; Controlling finished goods inventory levels so as not to accumulate stock (Finished Goods DOH and Excess & Obsolete); Develop a culture characterized by good professional ethics and involvement in the process among employees in all áreas; Comply with environmental, health and safety, quality and productivity standards; Comply with the organization's rules and internal regulations.
Code of Ethics, practice and working period; Respect workplace safety and cleanliness rules; Perform other tasks not included in the activity for which they were hired, when the needs or convenience of service so warrant, for the period of time necessary for the aforementioned needs or convenience of service.
Education & Experience Technical course (level 5) or degree in Supply Chain Management, Engineering, Business Management or equivalent is required 2 years + of Customer planning experience working in an automotive production environment Experience in automotive and /or EMS industry is an advantage Negotiation Experience is a plus Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Web based Intranet Systems, SAP knowledge is a plus Enthusiastic, flexible and keen approach to learning, etc.
Ability to lead a team Critical Analysis Skills Structured individual with good problem-solving skills Excellent communication skills and able to deal with all levels of the organization Ability to work well under pressure and prioritize work accordingly Must be able to work alone with minimum guidance but also be able to operate effectively as part of a team.
Must be self-motivated/directed.
Required to determine most, if not all, of own work assignments; both tactical and strategic.
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