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COSTUMER SERVICE SPECIALIST (H/M/X)

Barcelona - Barcelona

Descripción de la oferta de empleo

Desde ManpowerGroup, estamos en búsqueda de un/a Customer Service Specialist para incorporarse a un equipo clave en la gestión de pedidos, facturación y soporte comercial, trabajando de la mano con diferentes departamentos y utilizando SAP como herramienta principal. ?? Tu misión: Formarás parte del equipo de Customer Service, reportando al Finance Manager, siendoresponsable de garantizar una gestión eficiente en todo el ciclo de pedido factura cliente. Tu rol será clave para mantener la satisfacción de clientes internos y externos, con enfoque en calidad y detalle. ?? ¿Qué harás en tu día a día? Gestionar el alta, baja y modificación de clientes en SAP. Revisar pedidos automáticos generados en SAP (EDI o CRM) . Introducir pedidos manuales: ventas, muestras y material promocional. Generar albaranes y facturas de venta. Resolver incidencias relacionadas con pedidos, entregas y facturas. Crear facturas rectificativas y abonos. Gestionar devoluciones y reposiciones sin cargo. Atender consultas de clientes y red comercial, ofreciendo soluciones claras y ágiles.  ¿Qué necesitas para encajar en esta posiciónExperiencia previa mínima de 1 año en atención al cliente. Formación FPII, Grado o similar en áreas administrativas o comerciales. Valorable experiencia previa con SAP SD. Residencia en Barcelona o alrededores. ?? Soft & Hard Skills que marcarán la diferencia: Gran orientación al cliente y empatía. Persona ordenada, metódica y con atención al detalle. Actitud proactiva, flexible y con buena capacidad relacional. Buen manejo de herramientas ofimáticas (Excel, Outlook) .
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Detalles de la oferta

Empresa
  • Manpower Trabajo Temporal
Localidad
Dirección
  • Sin especificar - Sin especificar
Tipo de Contrato
  • Sin especificar
Fecha de publicación
  • 15/07/2025
Fecha de expiración
  • 05/01/2026
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