TRABAJO IT CUSTOMER ENGAGEMENT SUPPORT BARCELONA, BARCELONA

We are seeking a dynamic and motivated individual to join our it department as an it support intern... ● prior experience in customer service or technical support...

Summary the ce operations & field engagement lead holds a holistic vision of our company's field teams and also understanding and direct contact with global processes...

We are looking for:-at least 2 years of previous experience in similar position-excellent level of english and spanish-high level of a european language-solid working...

Liaise with partners and vendors on it related user support... this is a great chance to work with it and global support teams on it projects to support our internal...

You own a piece of the action – make it count... support the analysis and resolution of issues as part of the third-level sustain... engage with other streams (finance...

Goal the it strategic engagement advisor will play a pivotal role in shaping the future of our it operating model by fostering strategic collaboration and engagement...

Collaborate closely with sales executives to provide insights and support that drive sales effectiveness and customer engagement... manage and enhance customer satisfaction...

Liaise with it colleagues tier 2 and tier 2 it teams, other business units, and with your peers and shift managers whenever needed to ensure you do the right thing...

Like, really good at it... and you’re damn good at it... and part of that is our support... you’ll anticipate customer issues and address them proactively...

A passion for customer service, with previous experience in customer support or customer-facing roles... create knowledge base articles and update internal documentation...

Best-in-class people engagement activities and programs... we focus on customer service, sales, and technical support solutions for clients worldwide...

Keen interest in providing a superior level of customer service and support to our internal customers... perform it service desk operations for all support issues...

· previous customer service experience... · maintaining and improving customer satisfaction level... · you are interested in learning about it...

What’s in it for you?... – collecting and updating customer data... –maintaining and improving customer satisfaction level...

Maintaining and improving customer satisfaction level... you are interested in learning about it... the main responsibilities of this role will be to work together...