TRABAJO SUPPORT ESCALATION

Strong knowledge of first- and second-line support operations... com we are seeking a highly skilled and experienced it support managers to oversee first and second...

The it support team provides high touch in office support, white glove support to all of our employees, with a focus on proactive and prompt service...

Perform a clear first-level technical diagnosis to support resolution or escalation to the development team via jira, precisely documenting findings...

Escalate unresolved issues to level 2 support when needed... preferred qualifications: - experience in production support or site reliability engineering roles...

* provide concierge it support services for executives... * develop and document technical processes and procedures to support continuous improvement...

Escalate unresolved issues to level 2 support when needed... preferred qualifications: experience in production support or site reliability engineering roles...

Manage various production support roles (technical l1/l2/l3)... supervise support activities, service delivery, engage in disaster recovery (dr) and it continuity...

Senior technical support engineer - hybrid    senior technical support engineer    nice to meet you!    we're a leader in data and ai...     preferred qualifications ...

What you’ll do key accountabilities: • accountable for support sdwan technologies • accountable for support wifi technologies • accountable for support internet...

Job description the opportunity: we, at flywire, are looking for a hands-on and customer-centric application support engineer ii... today, we’ve digitized payments...

The opportunity: we at flywire are looking for a hands-on and customer-centric application support engineer ii... this person will be dedicated to providing application...

Experience working in support escalation environments with customer-facing responsibilities... support infrastructure as code (iac) environments (e...

Reception, prioritization, investigation, escalation and resolution of incidents... junior technical support junior technical support (málaga) - scib country: spain...

Ability to provide remote support (different geographies)... reception, prioritization, investigation, escalation and resolution of incidents...

Technical support call center... daily technical support to service center... internal technical support for pending, complaints and legal cases...

Basic qualifications • proven experience in technical support, escalation management, or a similar role... • provide remote technical support to on-site rme technicians...

Participate in an on-call rotation to provide night shift support when required... the position the tier 2 support agent at aizon plays a critical role in delivering...

Improve internal documentation and support processes... train and mentor new tech support members... understanding of incident management, triage, and escalation...