TRABAJO SERVICE CONCEPTS LEAD

•    excellent leadership and customer service skills... the main tasks of a service delivery lead, however, include managing projects, fixing reliability issues...

Knowledge of security concepts like zero trust, threat protection, data protection, secops and regulation like nis2, dora, cis...     experience in service delivery...

Azp service governance team lead... the team lead for the allianz partners service governance team is responsible for the assigned team/s according to the allianz...

Prior functional lead experience with hrsd is a plus... on a typical day you will:serve as the primary functional lead for servicenow hrsd initiatives, including...

Valorable:certificaciones oficiales de salesforce, especialmente en field service... requisitos:experiencia sólida y demostrable como tech lead o en un rol similar...

We are looking for a dynamic and experienced it senior business analyst responsible for the service management at a local (terminal) level - gatekeeper for service...

Experience in salesforce service cloud voice and genesys... you will be progressively entering the salesforce environment, with the objective to lead projects and...

¿te apetece sumarte a capgemini? ??️ buscamos un/a cybersecurity service lead con experiencia en protección de endpoints y liderazgo operativo... habilidades personales:comunicación...

Oferta de treball a la comarca osona - es valorarà formació complementària en lead generation i data analysis... incorporant-se com a services lead generation &...

service delivery, management, optimization... ensure cost-effective service delivery operations... service delivery manager perfil buscado (hombre/mujer) service...

Customer journeys, service blueprints, ecosystem maps) that include metrics to help monitor service performance through timeorchestrate and lead co-creation workshops...

lead initiatives to improve service revenue, contract penetration, and customer retention...   experience with cloud-based service platforms (e...

Familiarity with the mobile phone industry and online service markets, with strong experience in customer service and operational management... 主要职责（1）线上服务运营管理负责欧洲地区线上服务团队的日常管理，包括人员招聘、培训、绩效评估和激励机制。监督线上服务流程，确保服务质量和效率，及时处理用户反馈和投诉。优化线上服务流程，提高服务效率，降低运营成本，提升用户体验。（2）线上服务渠道管理管理和优化线上服务渠道，包括官方网站、社交媒体平台、在线客服、远程技术支持等。监控和分析线上服务渠道的表现，制定改进措施，提升渠道的用户覆盖率和服务质量。（3）数据分析与报告收集和分析线上服务相关的数据，包括用户行为、服务满意度、投诉处理等，为决策提供数据支持。定期生成运营报告，向管理层汇报线上服务的运营状况和改进措施的实施效果。根据数据分析结果，提出优化建议，推动线上服务的持续改进。（4）跨部门协作与产品开发、市场推广、销售等部门密切合作，确保线上服务与公司整体业务的协同推进。参与制定和执行跨部门项目，协调解决跨部门合作中的问题，确保项目顺利推进。（5）预算管理制定和管理线上服务运营预算，确保资源的合理分配和有效利用。监控预算执行情况，及时调整预算分配，确保运营目标的实现。任职要求（1）教育背景本科及以上学历，市场营销、管理学、通信工程、计算机科学等相关专业优先。（2）工作经验...

Within the context of the above the performed tasks include: -    build a strong strategic relationship with key stakeholders in technology vois and customer side...

Ability to lead and drive internal/external customer meetings... drive continuous service improvement and service development, increasing customer satisfaction and...

Strive for ongoing service enhancements while designing and implementing automation logic within the service... you will strive for ongoing service enhancements...

You will do this based on customer requirements and signify service policies... also, you will build up understanding of and vision on services concepts...

This role offers an exciting opportunity to lead service delivery for our workplace foundation area, including m365 platform, messaging services, governance, compliance...

Itil) and service quality assurance... act as the interface between technical experts and service agents to foster collaboration and service excellence...

Main responsibilities lead client-facing service reviews and developing workable improvement plans... as the voice of the client, you will be their advocate in the...