TRABAJO TICKETING MANAGEMENT SERVICE MÁLAGA, MÁLAGA

Posibilidad de incorporarte directamente a nuestro management trainee program con un contrato laboral indefinido, una vez acabados tus estudios...

Familiarity with incident, change, and problem management processes within an itil framework... engage with support teams, third parties, and business divisions...

This position is onsite in our beautifully renovated facility in malaga and provides service support and resolution of routine problems regarding clients products...

This position is onsite in our beautifully renovated facility in malaga and provides service support and resolution of routine problems regarding client's products...

What you will do in this roleas a customer representative on our team, you will:answer questions and help ecommerce customers by phone and chat with relevant actions...

Work experience in a leadership role great opportunity to acquire new skills being a member of the management team  opportunity to attend the leadership & development...

We need somebody like you to help us in different fronts:technical execution of the developments required for the information systemsevolution and corrective maintenance...

You will work closely with multiple stakeholders, including third-party service providers, to ensure smooth collaboration and efficient service delivery...

Very strong stakeholder management skills... line management experience would be advantageous... tech-savvy in using management software tools (e...

management reporting including utilization tracking, engagement planning, and training progress... overseeing performance tracking, career advancement, skill development...

Database processing and complaints management... management of information in the support system (registration and follow-up of incidents in crm)...

Having experience/knowledge in following technologies:  java, ldap, saml, multi-factor authentication (mfa), privileged identity management (pim), privileged access management...

Six weeks’ paid leave for every four years of service...   what you will use endpoint malware, detection & response dns security email security ticket/change management...

Knowledge of the itil (information technology infrastructure library) framework and itsm (it service management) processes... minimum of 3 years' experience with...