TRABAJO SERVICE MANAGEMENT OFFICER CUSTOMER MÁLAGA, MÁLAGA

Work with management to develop strategies that improve service delivery and customer experience...    collect and analyze customer feedback to identify trends...

Work with management to develop strategies that improve service delivery and customer experience... collect and analyze customer feedback to identify trends and...

? work with management to develop strategies for enhancing service delivery and customer experience... your mission:? evaluate customer interactions to assess service...

The ideal candidate possesses an outstanding blend of business acumen, people leadership, situational agility, effective communication, positivity and a passion...

Qualifications •    minimum 3 years of leadership experience from a global customer service function, preferably a service desk •    strong communication skills...

Qualifications• minimum 3 years of leadership experience from a global customer service function, preferably a service desk• strong communication skills• customer...

Itil certification or equivalent it service management knowledge... experience:5+ years of experience in it asset management or software license management...

Strong commitment to customer service and maintaining excellent store standards... profileproven experience in retail and management roles... behaviours for successmotivated...

Your key responsibilities management and verification of invoices received, resolution of discrepancies related to invoice processing and payment management...

Optimize average collection periods of customer payments through active debt claim management...      assign and analyze customer payments and accounts...

Strong understanding of customer lifecycle principles and customer engagement... manage and leverage the crm for customer data insights... craft compelling and brand-consistent...

Knowledgeable on basics network management... requirements technical skills: proven work experience in a customer service or helpdesk role (2-3 years)... com/en/applicant-privacy-notice...

Ensuring high-quality support operations and continuous service improvement... overseeing customer success metrics and enhancing client satisfaction...

Responsibilities highlighting of a project's potential risks/delays during the delivery process creating and implementing, control and monitoring of a project plan...

Ability to work independently and collaboratively in a fast-paced environment, with a strong commitment to customer service and teamwork... this is a fantastic opportunity...