TRABAJO CUSTOMER SERVICE ORDER MANAGEMENT MÁLAGA, MÁLAGA

Work with management to develop strategies that improve service delivery and customer experience...    collect and analyze customer feedback to identify trends...

Work with management to develop strategies that improve service delivery and customer experience... collect and analyze customer feedback to identify trends and...

? work with management to develop strategies for enhancing service delivery and customer experience... your mission:? evaluate customer interactions to assess service...

This role will involve supporting our e-commerce operations and ensuring efficient order processing, packing, and customer satisfaction...

The ideal candidate possesses an outstanding blend of business acumen, people leadership, situational agility, effective communication, positivity and a passion...

Qualifications •    minimum 3 years of leadership experience from a global customer service function, preferably a service desk •    strong communication skills...

Qualifications• minimum 3 years of leadership experience from a global customer service function, preferably a service desk• strong communication skills• customer...

Itil certification or equivalent it service management knowledge... experience:5+ years of experience in it asset management or software license management...

management of purchase orders: creation of the order, registration of the request in the accounting system, monitoring of the order and management of possible incidents...

Strong commitment to customer service and maintaining excellent store standards... profileproven experience in retail and management roles... behaviours for successmotivated...

Provides education support on product usage and customer training... work is driven by customer demand and pre-planned support requirements...

Optimize average collection periods of customer payments through active debt claim management...      assign and analyze customer payments and accounts...

Strong understanding of customer lifecycle principles and customer engagement... manage and leverage the crm for customer data insights... craft compelling and brand-consistent...

Knowledgeable on basics network management... requirements technical skills: proven work experience in a customer service or helpdesk role (2-3 years)... com/en/applicant-privacy-notice...

Ensuring high-quality support operations and continuous service improvement... overseeing customer success metrics and enhancing client satisfaction...