TRABAJO SHARED SERVICE PROCESS IMPROVEMENT MADRID, MADRID

Champion  continuous improvement programs  (e...   experience with cloud-based service platforms (e...   monitor and analyze service metrics to identify trends...

process improvement & value realization: experience in identifying use cases for business process improvement and deploying improvement measures,  being a change...

Strong process design and process mapping skills ability to translate business needs into scalable, repeatable processes and drive process adherence across teams...

Key responsibilities    guarantee service delivery excellence through comprehensive incident, change, service request, and problem management    ensure high-quality...

Strong customer service skills and customer centric attitude... we service and pay our claims fairly and promptly... assist where required with ongoing projects...

Location/region: france or italy or spain – close to an international airport with direct connections to european capitals reports to: sr director, service emeai...

✅ expertise in business architecture (togaf, zachman, archimate…), process improvement (lean, six sigma, safe... ✅ deep understanding of customer experience (cx)...

This position reports to the iberia service manager and is part of the iberia service team... track record of delivering standardization, simplification and continuous...

Focused on continuous improvement... department: customer service reports to: customer service supervisor... knowledge of order management, logistics, and customer...

Ability to work under own initiative and proactive in recommending and implementing process improvements... able to handle complaints and analyze them, identifying...

· - foster a culture of continuous learning and improvement within the team... · good perspective for growth: service catalog is enlarged year after year in order...

• advanced proficiency in business process design... business process analyst (banking) - adobe analytics... • expert proficiency in banking customer service...

  qualifications: proven experience (10+ years) in business operations, project coordination, or process improvement within international and multicultural...

Continuous improvement & digital mindset... the personal data you provide as well as any data generated during the selection process are confidential and will...

Implement and manage service cloud features such as case management, knowledge base, and service console... responsibilities - design and development: - develop...

Adhere to service level agreements (slas) and ensure service delivery effectiveness... contribute to continuous process improvement across operations by identifying...

Foster a culture of continuous innovation focused on operational excellence and process improvement... proven experience in using technology for customer service...

Analytical mindset: ability to utilize data for decision-making and process improvement... skills: service-oriented mindset, familiarity with customer service principles...

Scrum or equivalent) -advantageservice will require process improvement certification (e... service will require stakeholder management:identifying, understanding...