TRABAJO SERVICE MANAGER QA LEAD MADRID, MADRID

Familiarity with the mobile phone industry and online service markets, with strong experience in customer service and operational management... 主要职责（1）线上服务运营管理负责欧洲地区线上服务团队的日常管理，包括人员招聘、培训、绩效评估和激励机制。监督线上服务流程，确保服务质量和效率，及时处理用户反馈和投诉。优化线上服务流程，提高服务效率，降低运营成本，提升用户体验。（2）线上服务渠道管理管理和优化线上服务渠道，包括官方网站、社交媒体平台、在线客服、远程技术支持等。监控和分析线上服务渠道的表现，制定改进措施，提升渠道的用户覆盖率和服务质量。（3）数据分析与报告收集和分析线上服务相关的数据，包括用户行为、服务满意度、投诉处理等，为决策提供数据支持。定期生成运营报告，向管理层汇报线上服务的运营状况和改进措施的实施效果。根据数据分析结果，提出优化建议，推动线上服务的持续改进。（4）跨部门协作与产品开发、市场推广、销售等部门密切合作，确保线上服务与公司整体业务的协同推进。参与制定和执行跨部门项目，协调解决跨部门合作中的问题，确保项目顺利推进。（5）预算管理制定和管理线上服务运营预算，确保资源的合理分配和有效利用。监控预算执行情况，及时调整预算分配，确保运营目标的实现。任职要求（1）教育背景本科及以上学历，市场营销、管理学、通信工程、计算机科学等相关专业优先。（2）工作经验...

Main responsibilities lead client-facing service reviews and developing workable improvement plans... as the voice of the client, you will be their advocate in the...

This role offers an exciting opportunity to lead service delivery for our workplace foundation area, including m365 platform, messaging services, governance, compliance...

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Grow here job description project manager / design manager - civil infrastructure - water we are in search of a skilled and experienced civil infrastructure pm/dm...

Grow here** **job description** **project manager / design manager - civil infrastructure - water** we are in search of a skilled and experienced **civil infrastructure...

Marketing delivery lead - marketing associate manager... • medical service and wellness programs... we are looking for a marketing delivery lead...

Extensive experience as a project manager or design manager in civil infrastructure projects, with a focus on water supply, drainage, and/or water & wastewater treatment...

Collaborate with different teams to streamline processes and improve service offerings... you demonstrate outstanding leadership and customer service skills, always...

Data monetisation lead - marketing engagement associate manager... • medical service and wellness programs... we are looking for a new data monetisation lead to...

lead the design process for civil infrastructure projects, focusing on highways, rail & bridges, from project planning to execution and closure...

Aecom’s enterprise capabilities team is looking for a project manager/design manager with experience in civil infrastructures for transportation  to join our team...

Aecom’s  enterprise capabilities  team is looking for a  project manager/design manager with experience in civil infrastructures (rail)... with accelerating infrastructure...

Aecom\us **enterprise capabilities** team is looking for a **project manager/design manager with experience in civil infrastructures (rail)... change the world...

¿te apetece sumarte a capgemini? ??️ buscamos un/a cybersecurity service lead con experiencia en protección de endpoints y liderazgo operativo... habilidades personales:comunicación...

Team management and service culturebuild and lead a multidisciplinary customer service team, promoting collaboration, continuous learning, and customer orientation...

• collaborate with external service providers to ensure a clean, secure, and productive workplace... • lead and support sustainability initiatives, including reporting...

Required experience: manager... in this role you will serve as the lead account manager for our top-priority vendor directly responsible for delivering high-quality...