TRABAJO SERVICE MANAGER DIGITAL EXPERIENCE MADRID, MADRID

Strategy manager / senior manager - global digital banks... key skills & experience... the business manager / senior manager digital banks will provide support...

Banking, communication, digital banking, digital platforms, digital products, financial products... senior manager / manager business development & partnerships...

Únete a nuestro equipo de gestión de usuarios como service manager service desk y sé parte de esta transformación... lo que harás con nosotros+ serás un experto/a...

You bring significant experience in service delivery roles and have a proven track record of successful operational management in enterprise environments...

Familiarity with the mobile phone industry and online service markets, with strong experience in customer service and operational management... 主要职责（1）线上服务运营管理负责欧洲地区线上服务团队的日常管理，包括人员招聘、培训、绩效评估和激励机制。监督线上服务流程，确保服务质量和效率，及时处理用户反馈和投诉。优化线上服务流程，提高服务效率，降低运营成本，提升用户体验。（2）线上服务渠道管理管理和优化线上服务渠道，包括官方网站、社交媒体平台、在线客服、远程技术支持等。监控和分析线上服务渠道的表现，制定改进措施，提升渠道的用户覆盖率和服务质量。（3）数据分析与报告收集和分析线上服务相关的数据，包括用户行为、服务满意度、投诉处理等，为决策提供数据支持。定期生成运营报告，向管理层汇报线上服务的运营状况和改进措施的实施效果。根据数据分析结果，提出优化建议，推动线上服务的持续改进。（4）跨部门协作与产品开发、市场推广、销售等部门密切合作，确保线上服务与公司整体业务的协同推进。参与制定和执行跨部门项目，协调解决跨部门合作中的问题，确保项目顺利推进。（5）预算管理制定和管理线上服务运营预算，确保资源的合理分配和有效利用。监控预算执行情况，及时调整预算分配，确保运营目标的实现。任职要求（1）教育背景本科及以上学历，市场营销、管理学、通信工程、计算机科学等相关专业优先。（2）工作经验...

• oversee the creation of crm assets, email marketing content, digital asset send-outs, and digital mailers... · 5+ years of experience in digital and graphic design...

Years of experience in digital and graphic design portfolio presentation will be key... oversee the creation of crm assets email marketing content digital asset...

The digital value advisor leverages strong business analysis and stakeholder management skills to drive customer engagements and collaboratively shape customers’...

Required experience: manager... use and management of adobe experience manager magento solutions... experience with agile methodologies (scrum)...

Strategy principal manager - global digital banks... required experience & skills... customer-centric strategy & experience impact... we are more than professionals...

Conocimiento de adobe experience manager assets...   manejo de cloud manager...   valorable experiencia en la integración de adobe experience manager sites con...

Experiencia con adobe experience manager... conocimiento de adobe experience manager assets... adobe experience cloud, analytics adobe experience cloud, analytics...

Thales cybersecurity & digital identity is a global leader in digital security, bringing trust to an increasingly connected world... nice to have: proven experience...

At least 5 years of experience leading service teams... proven experience in service delivery management or a related field... main tasks and responsibilities: ensure...

Strategy principal manager - global digital banks... customer acquisition strategy, customer relationship management (crm), digital experiences, digital strategy...

Aecom’s  enterprise capabilities  team is looking for a  project manager/design manager with experience in civil infrastructures (water)... with accelerating infrastructure...

Aecom\us **enterprise capabilities** team is looking for a **project manager/design manager with experience in civil infrastructures (water)... change the world...

Requirementsproven experience managing guest experience or vip programmes at large-scale international events, ideally in sports or entertainment...

For the oi pilar, we are looking for a service delivery manager (sdm)... implements client feedback to refine service delivery...   crisis management quickly identifies...