TRABAJO SERVICE MADRID, MADRID

Proven track record in managing service delivery and meeting sla targets... demonstrate strong functional expertise and understanding/interest in end-to-end business...

Provide efficient customer service at all times... providing technical support service for incidents and requests reported via the service centre support portal...

Develop and implement strategies to streamline service delivery processes and improve efficiency... serve as ge and cp single point of contact with respect to service...

You will do this based on customer requirements and signify service policies... furthermore, you will: present results to the service manager/proposal manager /...

Provide leads to service management and outside service sales by leveraging customer purchasing trends on service / suppliers / parts... the incumbent will be responsible...

Provide high levels of support and customer service throughout the life cycle of service desk interactions in line with service desk itil policies and procedures...

Proven track record of successfully optimizing service delivery processes... strong understanding of it service management frameworks (itil, itsm)...

Measure and analyze work performances, proposes improvements to processes, including customer service interaction (complaints and requests), and develops problem...

·        demonstrated strong service orientation with attention to detail and follow through necessary as a customer service leader... â·        manages field service...

Itil foundations certification in the process of incident management, problem management, service level management... what are we looking for?we are looking to incorporate...

As a service relationship manager, you will be passionate about service and delivering real results, putting our client’s needs at the heart of everything you do...

Field service reports, expense reports, etc... optimize the own work schedule by coordinating with all the vital partners for service planning/scheduling (dispatching...

Collective transport service in some sites... is in this department, proximity support (dpup), where you are called to be a service delivery manager...

Customer service orientation and experience in process improvementcopc knowledge will be an advantage... the main tasks of this position will be the following:ensure...