TRABAJO REGIONAL COUNTRY CUSTOMER SERVICE MADRID, MADRID
(99 ofertas de trabajo)
Listado de trabajos de Regional country customer service en Madrid, Madrid
Lead initiatives to improve service revenue, contract penetration, and customer retention... experience with cloud-based service platforms (e...
线上服务运营经理 service operations manager
Familiarity with the mobile phone industry and online service markets, with strong experience in customer service and operational management... 主要职责(1)线上服务运营管理负责欧洲地区线上服务团队的日常管理,包括人员招聘、培训、绩效评估和激励机制。监督线上服务流程,确保服务质量和效率,及时处理用户反馈和投诉。优化线上服务流程,提高服务效率,降低运营成本,提升用户体验。(2)线上服务渠道管理管理和优化线上服务渠道,包括官方网站、社交媒体平台、在线客服、远程技术支持等。监控和分析线上服务渠道的表现,制定改进措施,提升渠道的用户覆盖率和服务质量。(3)数据分析与报告收集和分析线上服务相关的数据,包括用户行为、服务满意度、投诉处理等,为决策提供数据支持。定期生成运营报告,向管理层汇报线上服务的运营状况和改进措施的实施效果。根据数据分析结果,提出优化建议,推动线上服务的持续改进。(4)跨部门协作与产品开发、市场推广、销售等部门密切合作,确保线上服务与公司整体业务的协同推进。参与制定和执行跨部门项目,协调解决跨部门合作中的问题,确保项目顺利推进。(5)预算管理制定和管理线上服务运营预算,确保资源的合理分配和有效利用。监控预算执行情况,及时调整预算分配,确保运营目标的实现。任职要求(1)教育背景本科及以上学历,市场营销、管理学、通信工程、计算机科学等相关专业优先。(2)工作经验...
Director field service south region
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Strong customer service skills... • may be responsible for delivery and management of smaller, less complex, regional studies... • may serve as primary or backup...
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Rally and project management internal stakeholders to address customer issues in a timely manner to optimize customer sentiment... coordinate with internal stakeholders...
Regional health and safety manager
position: regional health and safety managerfull-time or part-time: full-timereports to: regional operations directorlocation: vitoria or madrid or barcelona (on-site)contact:...
Account protection customer care specialist french & english speaker
Deliver world-class customer service, offer custom solutions and negotiate a positive outcome for the customer and american express... experience in a customer facing...
Regional commissioning & transition manager
Position: regional health and safety managerfull-time or part-time: full-timereports to: regional operations directorlocation: vitoria or madrid or barcelona (on-site)contact:...
Analyze market trends to identify new business opportunities, including emerging products, markets, and customer segments... monitor and report on key performance...
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Regional kam amazon (frites region)
Act as the primary point of contact for communication and coordination between signify and amazon in the specific region, ensuring exceptional customer service and...
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Head of live operations - spain (they/she/he)
Work closely with regional leadership team leading customer service projects... extensive experience managing operational customer service teams...
Vp, value-led transformation emea
Job description vp, value-led transformation, emea servicenow is seeking a vice president, value-led transformation for the emea region to lead the ~40 person...
Supervisor equipo de licitaciones y concursos públicos, iberia (quotes & tender supervisor, iberia)
service cloud user is a plus... reporting upwards to quotes & tender manager iberia with a connection to the regional customer care leadership team...
Microsoft dynamics 365 developer, madrid
Deep understanding of customer service workspace... facilitate the migration from unified service desk to customer service workspace... microsoft dynamics 365 developer microsoft...
Global senior trial delivery manager - sponsor dedicated
• act as primary contact for country and regional staff... • establish country budgets and monitor actuals vs... • proficient in speaking and writing local country...
Local clinical trial manager - fsp - inmunology
Strong customer service skills... act as primary company contact for assigned trial at the country level, may attend/participate in investigator meetings as needed...
Business development manager (south spain)
To effectively assist the country manager, spain by implementing the company regional sales, bd and vertical market strategy in line with european and hq directives...
The senior manager will be part of the europe procurement regional team... if you require an accommodation or other assistance to apply for a job at gsk, please...
Materiel services manager for lta (temp agency)
Collective transport service in some sites... acts as the primary interface for airbus ds customer services regional directors towards material services, ensuring...
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