TRABAJO CUSTOMER SOLUTION CENTER TECHNICAL MADRID, MADRID

You provide our clients with excellent support and full solution... the role could develop further into customer management of a selected portfolio...

Helpdesk / technical support background is required... someone who understands technical troubleshooting (eg: active directory, lan, sound card, routers, etc...

Builds, leads, and directs technical solution sales teams to achieve business unit sales goals... •as a cloud solutions architect you are responsible for leading...

Prepare and present customer proposals as technical support... properly maintain customer and stakeholder expectations, ensure timely response to stakeholders...

Skills required:   basic technical knowledge in web products: domains names, web hosting, emails, etc... web customer support representative m/f/x     your main...

Knowledge on contact center technical tools, crm and process design tools will be and advantage... solid understanding of contact center coordination and organization...

Solid understanding of contact center coordination and organization... mission and responsibilities:in charge of the management and continuous improvement of all...

They are also responsible for viable solution options, providing industry best practices, formulating and presenting solution options to various levels of management...