TRABAJO COMMUNICATION COLLABORATION SERVICE IT MADRID, MADRID

The it service owner is responsible to operate an it service e2e within the defined sla, including understanding and tracking the service dependencies...

it customer service representative   your main responsibilities   as a junior it specialist, you will join an experienced team of 1st line support, your key responsibility...

  collaborate closely with other it teams, infrastructure teams, and key stakeholders...   help assess organizational needs and facilitate initiatives...

Experience with cloud-based service platforms (e...   excellent communication and stakeholder management skills...   experience in  field service engineering  and...

Conform to and enforce company's it security policies... maintains accurate it assets (hardware and software inventory)... solicits regular feedback from the field...

Familiarity with the mobile phone industry and online service markets, with strong experience in customer service and operational management... 主要职责（1）线上服务运营管理负责欧洲地区线上服务团队的日常管理，包括人员招聘、培训、绩效评估和激励机制。监督线上服务流程，确保服务质量和效率，及时处理用户反馈和投诉。优化线上服务流程，提高服务效率，降低运营成本，提升用户体验。（2）线上服务渠道管理管理和优化线上服务渠道，包括官方网站、社交媒体平台、在线客服、远程技术支持等。监控和分析线上服务渠道的表现，制定改进措施，提升渠道的用户覆盖率和服务质量。（3）数据分析与报告收集和分析线上服务相关的数据，包括用户行为、服务满意度、投诉处理等，为决策提供数据支持。定期生成运营报告，向管理层汇报线上服务的运营状况和改进措施的实施效果。根据数据分析结果，提出优化建议，推动线上服务的持续改进。（4）跨部门协作与产品开发、市场推广、销售等部门密切合作，确保线上服务与公司整体业务的协同推进。参与制定和执行跨部门项目，协调解决跨部门合作中的问题，确保项目顺利推进。（5）预算管理制定和管理线上服务运营预算，确保资源的合理分配和有效利用。监控预算执行情况，及时调整预算分配，确保运营目标的实现。任职要求（1）教育背景本科及以上学历，市场营销、管理学、通信工程、计算机科学等相关专业优先。（2）工作经验...

Collaborate with other it teams to manage the delivery of it projects, including new infrastructure, software and hardware... collaborate with global it support...

Strong written and oral communication skills in english... ensuring the dependencies are visible and appropriate actions are taken to deliver it by the agreed deadline...

This role is instrumental in fostering strong communication and collaboration with functional groups... ce rôle est essentiel pour favoriser une communication et...

Finance risk itis a unique organization within the bnp paribas it group, part of it transversal and functions... finance risk it is responsible for the alignment...

This is possible thanks to the collaboration of more than employees across the world...     key responsibilities    guarantee service delivery excellence through...

· it risks & cybersecurity services... · - monitor production incidents life cycle with the pf subsidiaries and appropriated it ops teams, and launch an escalation...

Basic it skills and ability to navigate systems... exceptional interpersonal skills with good verbal and written communication... handling medical issues, in collaboration...

Oversees communication strategy in collaboration with pr manager defines local communication objectives and closely monitors brand communication strategy is implemented...

Mission and main responsibilities in the frame of the new it service contract operated by a third-party supplier, you will be the local it responsible to ensure...

Implements client feedback to refine service delivery... provides strategic guidance to improve collaboration and results... ) supervises daily operations to ensure...

Conform to and enforce company’s it security policies... maintains accurate it assets (hardware and software inventory)... solicits regular feedback from the field...

Excellent visual, written, and other communication skills... this position reports to the iberia service manager and is part of the iberia service team...

Main tasks and responsibilities: ensure service delivery operations and hardware service repair activities... at least 5 years of experience leading service teams...