IT SITE REFERENT

Location.
Madrid Tres Cantos, Spain A Joint Venture between Thales (67%) and Leonardo (33%), Thales Alenia Space is a global space manufacturer delivering, for more than 40 years, high-tech solutions for telecommunications, navigation, Earth Observation, environmental management, exploration, science and orbital infrastructures.
Thanks to our diversity of skills, talents and cultures, our customers (governments, institutions, space agencies, telecommunications operators), therefore have Space to Connect, Secure & Defend, Observe & Protect, Explore, Travel & Navigate.
Thales in Spain is a leader in technological solutions applied to Defence, Aeronautics, Security, Transportation and Space and, furthermore, is a global centre for excellence in Space, Security of Critical Infrastructures and Transportation.
With a turnover of €320 million and a staff of , it exports approximately 40% of its total production principally to the Middle East, North Africa and Latin America.
Mission and main responsibilities In the frame of the new IT Service contract operated by a third-party supplier, you will be the local IT responsible to ensure that the contract is executed and operated according to the given SLA/KPI.
You will be part of an international organization, local reference for the different service lines responsible.
Run/Incidents, Service Requests, Change Management and IS Security You will participate and contribute to the design of architectural solutions within the IS domain You will ensure technical coordination between the IT, other IS domains or other Countries You will ensure IT security compliance according to the IS Security policy and rules You will ensure that safe working practices are used by the team and the various contractors You will ensure end users IT equipment’s provisioning Technical skills Good knowledge about.
ITIL processes and procedures for IT Service Management (ITSM) Management of Operating Systems (Server/Client) and the main Application Software Network architectures, in particular LAN, WAN and Wireless networks, mixed data/voice over IP network, network and firewalling security solutions Architecture and design of Data Center and IT solutions.
Managerial skills.
To organize and manage projects independently, to meet deadlines in the agreed timeframe, to interact with partners/suppliers coordinating their activities, to elaborate cost analysis of services and products Ability to work in a team and to motivate a team Process the analysis of costs related to technical support services for infrastructures, applications and solutions Optimize local solutions in the frame of the JV technical policies and the IT delivery model Ensure the data integrity of data in IT (Assets, Data & Back-up, etc.) Support architectural studies within the IS domain Communication and Active Listening Skills Synthesis and reporting of key events Behavioral skills.
User “centric” approach Anticipate IT needs and risks Focus on user satisfaction Strong \"problem solving\