TRABAJO HEAD CUSTOMER SUCCESS CRYPTO

Your mission as head of customer success & support for spain, you will be at the heart of silae’s growth journey, driving excellence in customer experience and...

Role purpose: as a customer success manager, you will be responsible for executing a comprehensive customer success management strategy aimed at customer retention...

About the position:we are looking for a customer success manager to join our global customer success team! based in the basque country (spain), this person will...

What you'll offer proven experience in a customer success leadership role, preferably within the edtech sector... develop and implement client success strategies...

Org is seeking a passionate and driven customer success & program delivery associate, remote-based in emea, to join our team... combining customer success, event...

Al menos 2 aos de experiencia laboral idealmente en customer success o ventas... check final con la head of cs para que veas el impacto del rol y resuelvas tus dudas...

Years of experience building products for customer support... identify and implement improvements in customer service workflows to enhance efficiency, reduce...

Drive and monitor key customer identity kpis including: onboarding cost per verified customer kyc provider performance (cost success rate sla adherence) overall...

Collaborate closely with sales and customer success teams to align on a unified strategy... lead account-based marketing (abm) efforts and customer marketing...

Excellent understanding of customer journey mapping, segmentation, and funnel optimization... demonstrated success in scaling international marketing campaigns and...

Ensure strong internal collaboration with sales, operations, and customer success teams to drive overall business success... drive customer retention and expansion...

Ensure strong internal collaboration with sales, operations, and customer success teams to drive overall business success... implement data-driven account management...

* ability to provide a high level of customer service in a diverse, multicultural environment... * exceptional customer service skills, with an ability to handle...

The company is committed to using data science to drive innovation and improve the customer experience... )  well versed in customer value management principles...

At the core is the voice of the customer... audience insights: utilize customer insights and analytics to refine content strategy and execution...

You'll be assessing revolut’s retail and business product offering from a customer perspective, including the efficiency, consistency, and ease of use...

Analyse market trends, customer requirements, and competitor activities to inform strategic direction... collaborate with internal stakeholders (product, finance...

Resolve escalated customer queries from channel areas... focus and target areas to improve customer experience... provide clear direction to business partners to...

Proven success in building scalable lead generation programs... design and implement personalized approach startegies targeting specific industries and customer...

Craft clear customer journeys and ensure all communications align seamlessly with wider company goals... monitor success through insightful data analysis and adapt...