TRABAJO FIRST LINE CUSTOMER SUPPORT

Analyze customer problems and formulate plans of resolution... identify, evaluate and prioritize customer problems and complaints... assist in identifying resolution...

Years of experience building products for customer support... ensure customer support tools and platforms effectively integrate with the broader landscape...

The position the tier 1 support agent at aizonat aizon is the first point of contact for customers providing high-quality white-glove support to ensure the best...

) knowledge is a plusexcellent communication, organization and customer service skillsstrong teamwork skills, positive attitude, dynamic and enthusiasticpassionate...

Requirements:strong interest in tourism, hospitality management and customer experience... experience using customer service software, such as zendesk or freshdesk...

About the roleas a customer support specialist, you will:assist customers via phone, email, and chat, resolving inquiries efficientlymaintain accurate records of...

Documenting calls and cases in our customer relationship management (crm) tool, ensuring a seamless support experience... making informed warranty decisions in line...

Advert->language($csl)->content --> what you will do provide first line technical and administrative analysis and resolution to issues raised by our customers, and...

The outcome is reflected in the resolve of complex technical incidents (including software bugs), displaying an improved customer experience...

You will support voice and data technology devices produced by avaya and cisco... advert->language($csl)->content --> key responsibilities you will do technical...

Previous experience in customer service or call centers is highly valued... this role requires strong communication skills and the ability to support users in distress...

Location: office-based in barcelona for the first 6 months, transitioning to a hybrid model (2 weeks in the office per month) thereafter...

customer service representative   your main responsibilities   as a junior it specialist, you will join an experienced team of 1st line support, your key responsibility...

It customer service representative   your main responsibilities   as a junior it specialist, you will join an experienced team of 1st line support, your key responsibility...

) to solve customer challenges and find solutions within reasonable deadlines support and build advocacy among customer organization, including program team, champions...

· to support technically the warranty process under customer warranty claims... · customer oriented · ability to work under customer pressure and in flexible time...

The objective of this function will be to optimize the customer onboarding and adoption processes, improve renewal rates, increase customer satisfaction, and champion...