TRABAJO TRAINING CUSTOMER SUPPORT NATIVE ESPLUGUES DE LLOBREGAT, BARCELONA

Years of experience building products for customer support... ensure customer support tools and platforms effectively integrate with the broader landscape...

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

Develop and deliver training materials for the product area... support the analysis and resolution of issues as part of the third-level sustain...

And manage rappel/visibility/return payments support csd & kam team in all commercial review process (data preparation) perform ad-hoc analysis to support business...

Martech, crc, commerce, erp) to support seamless customer engagement and operational continuity... maintain a global product template and support localization, ensuring...

This role will develop and support a learning model through mentorship and coaching, creating training and continuous improvement throughout...

Contribute to training material... also understanding sales, promotion management, b2b, customer management processes and related data points...

Deliver training to the end users... collaborate on the creation of training materials for the applications... support the analysis and resolution of products...

Provide appropriate documentation, training and coaching to business users and development, test, and support teams... additionally, you will enhance and improve...

Experience and functional understanding of sales, promotion management, b2b, customer management processes and related data points... personal and professional growth...

You will further support the operational management of the portfolio of digital touchpoints... also ensuring all projects are consistent with overall it customer...

We also support markets with managing local spend... creation and management of credit notes generated from customer claims... coordination and collaboration with...

Provide appropriate documentation, training and coaching  to the business users and development, test, and support teams... in we created the digital hub in barcelona...

•    provide appropriate documentation for the product area, training and coaching to the business users, development, test and support teams...

Act as a go-to expert for it customer services on various projects...   test new developments to ensure they work as intended   develop training materials and...

Participate in the it governance processes that enable prioritization across multiple options and support the business governance processes (e...

•    support troubleshooting of complex issues in production... benefit from personal and professional growth through ongoing training and numerous career opportunities...

Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset...