TRABAJO TECHNICAL SYSTEM SUPPORT ANALYSTS ESPLUGUES DE LLOBREGAT, BARCELONA

Conceptual understanding of system integrations (sap, cpi, api’s)...     the role:   regional business solutions technical & production is end-to-end accountable...

Provide ongoing, hands-on support to users, promptly addressing technical questions and resolving issues... conduct comprehensive technical analysis to pinpoint...

Supervise the return system for direct pharmacy clients (qadux)... and manage rappel/visibility/return payments support csd & kam team in all commercial review process...

Provide the product team with technical expertise, converting business objectives into technical solutions... technical designs, standards) and provide guidance...

Ensure that software architecture aligns with business goals and technical requirements  cloud environment management: manage and optimize cloud environments to...

support post-implementation activities, including user training, issue resolution, system maintenance and other operational aspects... you will primarily be responsible...

•    support troubleshooting of complex issues in production... •    proven experience in leading and managing technical teams...  •    proven experience in leading...

Create and maintain technical documentation... troubleshoot and resolve technical issues related to cai solutions... provide technical expertise and guidance to...

•    support the integration of solutions with adjacent technologies... •    ability to identify technical opportunties and develop innovative solutions...

Guiding network-related projects and supervising technical staff...   work with cvc regional operations managers to capture local market needs and pain points, support...

Your facilitation skills, your technical savviness, and the clarity of your documents will be fundamental to the success of the team... deliver the solution architecture...

Conduct regular system audits and performance assessments to identify areas for improvement and optimization... provide guidance and support to development teams...

Act as a technical point of contact for troubleshooting and resolving complex technical issues... provide guidance and support to the team in resolving critical...

Additionally, you will enhance and improve the technology platforms that support these business operations... provide appropriate documentation, training and coaching...

Years of experience in at least two it solution development disciplines, including technical architecture... cross-functional collaboration: work with system...

Minimum qualifications: bachelor's degree in computer science, system analysis or a related study, or equivalent experience strong stakeholder management 10+ years...

Excellent ability to analyze functional and technical needs, and describe associated data flows and technical physical or cyber security controls needed...

Participate in sketching sessions with behavioral specialists, product managers, and business analysts... lead technical discussions, foster knowledge sharing, and...

Provide appropriate documentation, training and coaching  to the business users and development, test, and support teams...   your facilitation skills, your technical...

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...