TRABAJO TECHNICAL SERVICE PROCESS MANAGER ESPLUGUES DE LLOBREGAT, BARCELONA

Assess audience needs for technical and procedural documentation, adjusting tone and technical terms used to ensure understanding... deep knowledge of process documentation...

Platform group manager...     soft skills   proven technical and people leadership... platform manager and dotted line to sr...   thrive in high-pressure situations...

Strong product mindset and experience leading digital transformation that include service design initiatives... identify and implement improvements in customer service...

- the technical project team in charge of the technical re-platforming...   select and validate professional service providers and external...

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

Guiding network-related projects and supervising technical staff... this role animates technical discussions and sharing within own team and across teams, participates...

Strong technical expertise in tools such as new relic, grafana, and dynatrace... we are looking for a observability and reliability platform manager to be part...

Minimum qualifications:   +5y it experience overall, +2y experience as an it project manager...     the role:   regional business solutions technical & production...

Experience in technical content creation... work with architects to understand and orchestrate the design choices between the different process integration patterns...

Business process automation: identify opportunities for process automation...     process and solution analysis, documentation, and testing: analyze and document...

Retail ops, finance, supply chain), in collaboration with the team of service design... what we’re looking for: proven experience as product manager for a minimum...

process improvement: evaluate and optimize marketing processes, implementing essential kpis to ensure efficiency and adherence to best practices...

You’ll act as a point of escalation, support knowledge-sharing, and collaborate with the service desk manager on daily team coordination...

•    experience of successfully leading technical evaluations...    •    experience of resolving technical issues, including those involving 3rd parties...

Your facilitation skills, your technical savviness, and the clarity of your documents will be fundamental to the success of the team... deliver the solution architecture...

Coordinate and monitor the process of creating new indirect and direct customers, as well as other customer life cycle changes... (spoc) internally and at the zone...

Lead technical discussions, foster knowledge sharing, and encourage collaboration within your team and across teams...     what you’ll do: define and drive the technical...

Interview process  → relevant candidates will be contacted by our talent acquisition team and hiring manager to discuss the role and their experience in more...

Guide the technical architecture implementation across product groups, ensuring alignment with business strategies and requirements...       join nestlé #beaforceforgood...