TRABAJO PROCESS CUSTOMER EXPERIENCE MANAGER ESPLUGUES DE LLOBREGAT, BARCELONA

Years of experience building products for customer support... identify and implement improvements in customer service workflows to enhance efficiency, reduce...

experience working in agile teams and applying agile methodology... identify and drive the opportunities for growing towards channel-less experience for our customers...

experience working in finance projects...   experience working in agile project management...   experience with stakeholder management and strong interpersonal...

experience working in agile project management...   experience working in supply chain projects...   experience with stakeholder management and strong interpersonal...

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

Strong knowledge and project experience deploying cisco sdwan technology... in we created the digital hub in barcelona to offer the best customer experience and...

- user experience workstream...     hiring manager interview → selected candidates will then meet with the hiring manager to discuss the role...

experience working in agile project management... experience working in a global environment and with virtual teams... 5+ years of experience as project manager...

Design thinking, lean start-up), including expertise in focus group management, customer journey mapping, competitive research, and customer research...

Business process automation: identify opportunities for process automation...     process and solution analysis, documentation, and testing: analyze and document...

experience at global level...     bonus points if you:    experience in cpgs... project management: familiarity with agile principles and experience in training...

experience in servicenow ppm and powerbi... experience working in global environment, with virtual teams and in agile/devops environment... fluent in english...

Apoyarás proyectos relacionados con el crm y otros sistemas de datos de clientes, reportando al customer experience manager, responsable de la base de datos de cliente...

experience in technical content creation... experience with multi-sites web development projects... experience in azure devops and servicenow...

experience in tech replatforming or digital transformation contexts...   in we created the digital hub in barcelona to offer the best customer experience and...

experience with devops...   experience in commercetools...   experience in leanix...   experience with mulesoft api gateway...   experience with crm and cdp (customer...

experience in business process automation and knowledge of associated tooling...   demonstrated experience in driving pmo transformation towards agile...

experience working on microsoft dynamics finance module...     interview process  → relevant candidates will be contacted by our talent acquisition team and hiring...