TRABAJO ORDER DESK CUSTOMER SUPPORT ESPLUGUES DE LLOBREGAT, BARCELONA

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

support the analysis and resolution of issues as part of the third-level sustain... we are looking for business analyst to be part of our supply chain – customer...

You’ll act as a point of escalation, support knowledge-sharing, and collaborate with the service desk manager on daily team coordination...

What you bring experience in a service desk or it support role... escalate complex issues to 2nd line support when needed... what you’ll do provide 1st line it support...

This role will develop and support a learning model through mentorship and coaching, creating training and continuous improvement throughout...

support the analysis and resolution of products issues in collaboration with the sustain team... ) deliver support to the markets/factories for new implementations...

As business analyst your key assignment will be to support the on-going implementations and the evolution of existing tax applications... first working day...