TRABAJO CUSTOMER SERVICE DESIGN ESPLUGUES DE LLOBREGAT, BARCELONA

In this role, you will: deliver the architectural design for customer service solutions and...

design business scenarios and use cases for the product... we are looking for business analyst to be part of our supply chain – customer service team, focused on...

Partner with the service design and product design team (digital experience) to connect with employee and customer experience needs, pain points and opportunities...

We are looking for an experienced expert with a strong background in service design, business design  and a passion for creating innovative digital solutions...

You’ll split your time between providing high-level it support and guiding a team of service desk engineers to deliver outstanding service...

Contribute to documentation, knowledge base articles, and service catalog improvements... what you bring experience in a service desk or it support role...

Ability to understand requirements and design complete user experiences...     understanding of user-centered design principles, responsive design, and mobile-first...

Retail ops, finance, supply chain), in collaboration with the team of service design... martech, crc, commerce, erp) to support seamless customer engagement and...

Strong expertise in checkout flows and transactiona l product design within e-commerce or similar high-volume environments...   collaborate with local market teams...

Extra skills that set you apart     skills in figma and storybook for design and development synchronization...   contribute to shaping our frontend architecture...

Facilitates the evaluation and selection of software product standards and services and the design of standard and custom software configurations...

As part of the digital touchpoints team, you will collaborate with technology leads and solution architects in the fields of ecommerce, retail technologies, customer...

Years of design and implementation experience in it, with agile methodologies... knowledge of lan / wan design and project experience in large lan / wan implementation...

design thinking, lean start-up), including expertise in focus group management, customer journey mapping, competitive research, and customer research...

You will enforce the design and usage of policies to maximize data re-usability and business value... experience and functional understanding of sales, promotion...

•    lead the design and documentation of software solutions, using commercetools as a composable commerce platform... in we created the digital hub in barcelona...

Also understanding sales, promotion management, b2b, customer management processes and related data points... service deployment: define and support the deployment...

Creation and management of credit notes generated from customer claims... coordination and collaboration with nestrade finance, accounting, project management for...