TRABAJO CUSTOMER SERVICE CONTACT MANAGEMENT ESPLUGUES DE LLOBREGAT, BARCELONA

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

We are looking for business analyst to be part of our supply chain – customer service team, focused on ecommerce solutions... we are looking for business analyst...

Identify and implement improvements in customer service workflows to enhance efficiency, reduce friction, and improve agent and customer experience...                                         ...

Availability for on call service...   itil  and project management certification... experience: 8-10 years of experience on performance investigation root cause...

You’ll split your time between providing high-level it support and guiding a team of service desk engineers to deliver outstanding service...

Contribute to documentation, knowledge base articles, and service catalog improvements... what you bring experience in a service desk or it support role...

We will contact relevant applicants... experience and functional understanding of sales, promotion management, b2b, customer management processes and related data...

Experience working in agile project management... active participation in project management communities of practice... you will further support the operational...

We will contact relevant applicants... additionally, you will ensure effective knowledge sharing and organizational change management to support our extensive sap...

We will contact relevant applicants... also understanding sales, promotion management, b2b, customer management processes and related data points...

Martech, crc, commerce, erp) to support seamless customer engagement and operational continuity... retail ops, finance, supply chain), in collaboration with the...

Creation and management of credit notes generated from customer claims... coordination and collaboration with nestrade finance, accounting, project management for...

Extra skills that set you apart:      familiar with procurement management and portfolio management   nespresso corporate/functional/market/business/organizational...

Good project management skills... we will contact relevant applicants... strong stakeholders management skills at all levels, in a cross-function and global environment...

We will contact relevant applicants... strong stakeholders management and experience working in a multicultural environment... the product team comprises a range...

We will contact relevant applicants... solid experience with electronic access control solutions, security surveillance systems, biometrics, building management...

Build and maintain strong relationship with the global advanced analytics contact and markets... we are looking for a digital manufacturing business analyst with...

In we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels...   •    contribute to the availability...