TRABAJO BILLING CUSTOMER SUPPORT THEY ESPLUGUES DE LLOBREGAT, BARCELONA

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

Experience on payment orchestration, international billing and subscription-based e-commerce model... support the analysis and resolution of issues as part of the...

We strive to create an environment where people are valued for who they are... support the analysis and resolution of products issues in collaboration with the sustain...

In we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels...   you’ll also collaborate with the...

Act as a go-to expert for it customer services on various projects...   test new developments to ensure they work as intended   develop training materials and...

You’ll act as a point of escalation, support knowledge-sharing, and collaborate with the service desk manager on daily team coordination...

Escalate complex issues to 2nd line support when needed... what you bring experience in a service desk or it support role... what you’ll do provide 1st line it support...

Provide level 3 (expert analysis/resolution required) support requests from users and customers as channeled by the support & operations team...

We design and support our solutions end-to-end... this means we not only deliver great it solutions with the best user experience we also quickly resolve issues...