TRABAJO USER SUPPORT HELP DESK BARCELONA, BARCELONA

• experiencia de varios años como técnico de soporte informático... operamos en mercados con un alto valor agregado, tanto en francia como en otras partes de europa...

help document security policies, procedures, and technical guidelines... your rolewe are seeking a dynamic, motivated and detail-oriented help desk intern to join...

Years of experience building products for customer support... collaborate with external platform vendors to understand product roadmaps, advocate for customer...

Preferred ?experience in software support, customer success, or technical support roles... someone who thrives on interacting with people and providing exceptional...

Mentorship: benefit from guidance and support to help you thrive... we help each other, share laughter, and are passionate about our industry...

Strive to meet or exceed user satisfaction goals... you will take ownership of all user (customer) requests and resolve them while generating exceptional user satisfaction...

Relocation support to help you move to barcelona, if you're not already here... please contact us at   to request any accommodations or for support related to your...

Familiarity with itil processes or structured support methodologies... ensure accurate categorization and prioritization of support tickets...

You’ll act as a point of escalation, support knowledge-sharing, and collaborate with the service desk manager on daily team coordination...

Youll act as a point of escalation support knowledge-sharing and collaborate with the service desk manager on daily team coordination... what youll do provide expert-level...

* provide concierge it support services for executives... * experience with active directory and advanced user account administration... * develop and document technical...

What you bring experience in a service desk or it support role... escalate complex issues to 2nd line support when needed... what you’ll do provide 1st line it support...

Ability to prioritize user requests effectively and manage user expectations... supporting multiple cloud and hardware solutions contributing to the development...

Product owner for global user awareness (gua)_576... • strong understanding of user needs, communication strategies, and digital learning methods...

Autonomous, detail-oriented, and driven to solve user problems... support our gtm teams by solving crm issues, automation errors, user access, routing, and field...