TRABAJO SERVICE DELIVERY MANAGEMENT SUPPORT BARCELONA, BARCELONA

Ensure cost-effective service delivery operations... act as the regional service management champion, provide education and training to service stakeholder as required...

Implements client feedback to refine service delivery... ) supervises daily operations to ensure smooth service delivery...   crisis management quickly identifies...

Cai service delivery manager student... • communication with the service delivery manager, project management and technical teams in order to satisfy client's need...

•    good communication, presentation, and facilitation skills in englis   about the team    we are a global service delivery organization called “data management...

Tu misión: buscamos incorporar a un/a service delivery manager senior para reforzar nuestro equipo de major incident management (mim) en barcelona...

As a service delivery specialist you will provide high-performance levels for service-related processes, and implement improvement activities wherever necessary...

Years of experience building products for customer support... partner with customer support function, digital experience, tech and market stakeholders to...

Asset management back-up sev1/rca (root cause analysis) tasks service description development and maintenance but also: maintaining security and operational stability...

Process and stakeholder management... proven experience in driving it service management and itil processes... drive the delivery of the service ensuring delivery...

Availability for on call service...   itil  and project management certification... experience: 8-10 years of experience on performance investigation root cause...

Procurement & licensing track management... support head of it manage the overall terminal change (capex) agenda delivery... support defining the budget (opex) required...

• support risk management and remediation activities processes... the service manager has end-to-end responsibility for the technology, costs and quality of a set...

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

service manager_609... • optional: experience in bi project management and service delivery management... • manage and support service related risk assessments and...

Technical service manager_601... • expertise in itil framework and best practices for it service management... • develop and implement it service management policies...

Providing primary service and support to the defined territory... providing back-up service support outside of assigned territory as needed...