TRABAJO LEAD ECOMMERCE CRM CUSTOMER BARCELONA, BARCELONA

crm specialist as a crm specialist, you will be responsible for managing and optimizing customer relationship management systems to enhance customer engagement,...

Support managers, solution area leads, operations lead and team in daily/monthly activities and tasks, such as:  customer interaction and support: assist with customer...

Our ecommerce director will be based in barcelona... oversee system architecture and ecommerce stack integrations, including logistics, inventory management, customer...

We are looking for a  platform lead - cms (drupal)  to be part of our  nestlé nespresso digital and tech team...   in we created the digital hub in barcelona to...

Translate complex customer needs into structured, scalable data workflows for your team... confident in explaining technical processes to non-technical stakeholders...

lead and grow a team of crm lifecycle specialists... ️ what you’ll dodefine and lead factorial’s global crm and lifecycle marketing strategy...

Confident in explaining technical processes to non-technical stakeholders; especially during customer calls... translate complex customer needs into structured,...

lead and grow a team of crm lifecycle specialists... what you’ll do define and lead factorial’s global crm and lifecycle marketing strategy...

Help maintain sops for customer service excellence... tech-savvy with experience using crm tools, booking platforms, or feedback management systems...

Call resolution time, customer satisfaction, response rate)... extra awesome experience in saas or tech customer support... familiarity with crm and call center...

Proven work experience as a team lead or supervisor... experience implementing and managing initiatives driven by personalization, customer segmentation, engagement...

lead all acquisition efforts and scale them with efficiency and roi discipline... deep knowledge of demand generation, seo \u content, crm, and full-funnel customer...

* proven work experience as a team lead or supervisor... * experience implementing and managing initiatives driven by personalization, customer segmentation, engagement...

What’s in it for you      we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow...

Bonus points if you:  have a strong understanding of sap crm & sd modules, as well as customer & product data structures... lead implementation of data quality...

lead with innovation: embrace the latest digital tools to create impactful, tailored customer interactions... lead your (virtual) account team by ensuring everyone...

•    hand on experience working in the development of ecommerce solutions based on commercetools...   •    lead the design and documentation of software solutions...

Experience with crm systems (e... lead cadence and collaboration mechanisms (e... identify revenue gaps and lead cross-functional working groups to design action...