TRABAJO LEAD CUSTOMER SUPPLIER EXPERIENCE BARCELONA, BARCELONA

Responsabilidades clave: analizar métricas de rendimiento del servicio y comentarios de clientes liderarexperiencia en operaciones de servicio y mejora de procesos...

lead process improvement and supplier improvement activities... lead periodic supplier audits and drive resolution of corrective actions... includes supplier qualifications...

experience with lean techniques and tools... job description roles and responsibilities includes both supplier quality assurance and supplier quality development...

Excellent sense of customer service and ability to handle customer complaints while supporting internal processes, integrity and fairness... grow your career...

Excellent sense of customer service and ability to handle customer complaints while supporting internal processes integrity and fairness... must have excellent organizational...

experience in tech replatforming or digital transformation contexts...   lead discovery, prioritization, and delivery efforts in coordination with experience &...

•    proven experience in leading and managing technical teams...   in we created the digital hub in barcelona to offer the best customer experience and innovation...

Provide general administrative support to the d-csm team as needed special projects: support various projects aimed at improving customer success processes and enhancing...

Demonstrated experience in driving pmo transformation towards agile...   experience in business process automation and knowledge of associated tooling...

Manage a combination of customer facing and non-customer facing operational responsibilities for your regional portfolio of customers operational responsibilities...

experience: minimum 5 years of experience in a customer success role within a b2b saas environment... experience in the financial sector is highly valued...

This role involves creating a holistic learning framework and curriculum to ensure our teams have the cutting-edge skills needed to lead in marketing and customer...

experience in aws cloud   experience leading an enterprise platform and service, handling new customer demand and feature requests...   experience working in agile/scrum...

You enjoy interactions that lead to ultimate customer success and satisfaction... you focus on details, particularly with communication, follow-up and documentation...

Proven experience in leading and managing technical teams... while having a strong focus and experience on drupal is a must, other headless cms platforms experience...

Proven experience handling structured data imports, templates, and databases... experience using sql, scripts, or automation tools (zapier, python, etc...