TRABAJO GUEST SERVICE MANAGER INTERCONTINENTAL BARCELONA, BARCELONA

Required experience: manager... serves as guest relations manager and handles the tracking of service issues... strives to improve service performance...

Under the guidance of the director of rooms, the guest experience manager directs the operations of the guest experience and bell/door department...

Buscamos un guest service agent que nos ayude a recibir cada día a nuestros huéspedes, transmitiendo el valor y calidad de be mate y trasladar la sensación de “estar...

Monitor guest satisfaction scores (e... own guest satisfaction kpis (e... analyze guest feedback trends and coordinate with relevant departments to address service...

guest experience and securityensure guest satisfaction through a visible presence, proactive communication, and quick issue resolution... handled vip arrivals/departures...

Continually update service offerings in line with trends and guest expectations... ensure service and other standards according to sops are adhered to...

Assist with training hotel staff on guest service best practices and vip protocols... maintain accurate records of guest preferences and past interactions to personalize...

At the venue, the leadership team includes a general manager, two assistant general managers, and three other operations managers — and they’re now looking to add...

Ensure efficient guest registration, check out and telephone service... ensure that front desk and communications meet hotel standards for maximum guest satisfaction...

Uniform and laundry service... ), ensuring personalized and detailed service...  you’ll report to the rooms division manager... ·       manage guest complaints with...

• uniform and laundry service... ), ensuring personalized and detailed service... you’ll report to the rooms division manager... • manage guest complaints with empathy...

Maintain high standards of service quality and guest satisfaction, addressing any issues or concerns promptly and effectively... the only 5-star hotel in the city...

Take action on client feedback to improve client service... ensure exceptional operational support to drive sales and service... the manager is a dynamic, attentive...