TRABAJO CUSTOMER SUPPORT SPECIALIST US BARCELONA, BARCELONA

Documenting calls and cases in our customer relationship management (crm) tool, ensuring a seamless support experience... building and nurturing excellent customer...

The role we are looking for a high-energy customer support specialist for the spanish-speaking markets to join our customer success department...

Your responsibilitiesprovide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues...

Provide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues... you enjoy problem-solving and delivering...

Your responsibilities provide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues...

We are hiring a customer support specialist to join the cs team of a fast-growing tech company operating in the digital mobility space... the company offers a user-friendly...

Years of experience building products for customer support... ensure customer support tools and platforms effectively integrate with the broader landscape...

Key activities / responsibilities to perform:ensure customer satisfaction and provide professional customer support... o responding promptly to customer inquiries...

Familiarity with itil processes or structured support methodologies... ensure accurate categorization and prioritization of support tickets...

•proven customer support and telephone skills... •prepare and distribute customer activity reports... •provide feedback on customer service processes and suggest...

Collaborate with other departments to address customer concerns and improve overall customer satisfaction... strong customer service orientation with excellent communication...

Collecting customer feedbackcollaborate with the sales team and other departments to enhance the overall customer experience... you’ll gain valuable experience in...

support audits, safety compliance, and continuous improvement initiatives relevant to the customer interface... monitor/a and report on service kpis and customer...