TRABAJO CUSTOMER SUPPORT ONLINE US BARCELONA, BARCELONA

Years of experience building products for customer support... ensure customer support tools and platforms effectively integrate with the broader landscape...

Familiarity with itil processes or structured support methodologies... ensure accurate categorization and prioritization of support tickets...

Collaborate with other departments to address customer concerns and improve overall customer satisfaction... strong customer service orientation with excellent communication...

Collecting customer feedbackcollaborate with the sales team and other departments to enhance the overall customer experience... you’ll gain valuable experience in...

This will involve helping customers with the installation and setup of their terminals or online payment solutions resolving any reported issues and fostering strong...

In this role, you will utilize your language skills in czech and english, to provide outstanding customer service and support... this role includes a company-paid...

Proven experience in customer support or a related field within the payment industry, a must have... essential duties & responsibilitiesensure customer excellence...

Documenting calls and cases in our customer relationship management (crm) tool, ensuring a seamless support experience... building and nurturing excellent customer...

This will involve helping customers with the installation and setup of their terminals or online payment solutions, resolving any reported issues, and fostering...

Requirements:strong interest in tourism, hospitality management and customer experience... experience using customer service software, such as zendesk or freshdesk...

Your responsibilitiesprovide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues...

Provide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues... you enjoy problem-solving and delivering...

Your responsibilities provide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues...

Previous experience in customer service or call centers is highly valued... this role requires strong communication skills and the ability to support users in distress...

Passionate about customer success with a mindset of ownership and accountability... participate in an on-call rotation to provide night shift support when required...

The role we are looking for a high-energy customer support specialist for the spanish-speaking markets to join our customer success department...