TRABAJO CUSTOMER SUPPORT FLUENT BARCELONA, BARCELONA

Years of experience building products for customer support... type of work: hybrid work language: fluent business english   the role as a product manager...

Familiarity with itil processes or structured support methodologies... ensure accurate categorization and prioritization of support tickets...

Collaborate with other departments to address customer concerns and improve overall customer satisfaction... strong customer service orientation with excellent communication...

fluent in both french and spanish (required)... collecting customer feedbackcollaborate with the sales team and other departments to enhance the overall customer...

Your role as a customer service advisor your main duty will be to deliver exceptional support to customers by handling both technical and administrative queries...

In this role, you will utilize your language skills in czech and english, to provide outstanding customer service and support... this role includes a company-paid...

Documenting calls and cases in our customer relationship management (crm) tool, ensuring a seamless support experience... building and nurturing excellent customer...

Proven experience in customer support or a related field within the payment industry, a must have... essential duties & responsibilitiesensure customer excellence...

Your role as a customer service advisor, your main duty will be to deliver exceptional support to customers by handling both technical and administrative queries...

Your responsibilitiesprovide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues...

Provide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues... you enjoy problem-solving and delivering...

Requirements:strong interest in tourism, hospitality management and customer experience... experience using customer service software, such as zendesk or freshdesk...

Skills fluent in english (c level) both written and spoken... passionate about customer success with a mindset of ownership and accountability...

Your responsibilities provide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues...

Previous experience in customer service or call centers is highly valued... this role requires strong communication skills and the ability to support users in distress...

The role we are looking for a high-energy customer support specialist for the spanish-speaking markets to join our customer success department...