TRABAJO CUSTOMER SERVICE GUEST SHIFT BARCELONA, BARCELONA

A guest service agent accepts, delivers and responds to guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities...

Demonstrate an ownership and deliver the first-class service to ensure the exceeding customer expectation to ensure company growth... • meet deliverable requirements/service...

Help maintain sops for customer service excellence... monitor guest satisfaction scores (e... own guest satisfaction kpis (e... analyze guest feedback trends and...

Empowers employees to provide excellent customer service... ensures employees understand customer service expectations and parameters... improves service by communicating...

Establish clear expectations and holds the guest experience team accountable for exemplifying desired service standards... perform other duties as assigned including...

Experience using customer service software, such as zendesk or freshdesk... experience in face to face customer service is a plus (stores, hotels, reception)...

Ensure that all customer interactions and ticket resolutions meet aizons service level agreements (slas)... the ideal candidate has a strong customer service background...

Act as our customer’s trusted point of contact, while having a direct impact on our customer satisfaction, product adoption, and customer lifetime value...

Assist with training hotel staff on guest service best practices and vip protocols... maintain accurate records of guest preferences and past interactions to personalize...

Have a direct impact on our customer satisfaction, product adoption, and customer lifetime value... as a customer care intern at amenitiz you will: - be part of...

While your interests lies in graphic design, web design, or the tech environment, your unwavering commitment is always centered on the customer service...

You have strong customer orientation and the ability to adapt to other people needs... as a customer onboarding intern at amenitiz you will: - be part of an amazing...

Passionate about customer success with a mindset of ownership and accountability... participate in an on-call rotation to provide night shift support when required...

• uniform and laundry service... • perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc...

About you :· cfgs administration of it systems or similar· good command of english to provide support to our international base of users· 2 years + of experience...

En ab apartment barcelona estamos buscando un estudiante que se una a nuestro equipo de guest experience ( dentro del departamento de customer service)...

* empowers employees to provide excellent customer service... ensuring and providing exceptional customer service * delivers excellent customer service throughout...

* empowers employees to provide excellent customer service within guidelines... ensuring exceptional customer service * provides services that are above and beyond...

* encourages employees to provide excellent customer service within guidelines... providing exceptional customer service * interacts with guests to obtain feedback...