TRABAJO ANALYTICS CUSTOMER SUPPORT SPECIALIST BARCELONA, BARCELONA

Documenting calls and cases in our customer relationship management (crm) tool, ensuring a seamless support experience... building and nurturing excellent customer...

The role we are looking for a high-energy customer support specialist for the spanish-speaking markets to join our customer success department...

Your responsibilitiesprovide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues...

Provide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues... you enjoy problem-solving and delivering...

Your responsibilities provide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues...

We are hiring a customer support specialist to join the cs team of a fast-growing tech company operating in the digital mobility space... the company offers a user-friendly...

Key activities / responsibilities to perform:ensure customer satisfaction and provide professional customer support... o responding promptly to customer inquiries...

Familiarity with itil processes or structured support methodologies... ensure accurate categorization and prioritization of support tickets...

•proven customer support and telephone skills... •prepare and distribute customer activity reports... •provide feedback on customer service processes and suggest...

support audits, safety compliance, and continuous improvement initiatives relevant to the customer interface... monitor/a and report on service kpis and customer...

Key functions: ensure customer satisfaction and provide professional customer support...   follow up and ensure customer satisfaction... teamwork spirit...

Demonstrated verbal communication and customer service skills... customer delivery specialist this role has been designed as ‘’onsite’ with an expectation that you...

Passionate about customer success with a mindset of ownership and accountability... participate in an on-call rotation to provide night shift support when required...

support system testing when launching new gtm tools or updates... do you want to know more about us? we've won awards and received outstanding customer feedback...