TECHNICAL LEAD 1ST LINE RAN WITH GERMAN

With these activities you will have a great impact on our business.
•    Takes the ownership of the incident and acts as the primary level of escalation •    Speaks with NOC engineers and asks for all useful information related to Outage in place – ensures the NEV and/or Outage Notification has been sent in due time •    Keep tracking and records of the timelines and ensures all incident details are documented; •    Involves in problem solving other parties.
2nd level, Vendor, NOC, SMC, Partner management, 3rd party, in order to provide a prompt recovery of the business within the specified SLA •    Manages and coordinates the escalation process.
Technical.
the support of a higher technical skills are needed to solve the problem; Hierarchical.
a manager with more authority to be consulted in order to take decision that is beyond the competencies assigned to this level •    Provide input and coordinate the development of the Major Incident Report after the Outage has been closed and all details are available, including initial recommendations to prevent the re-occurrence of a similar incident.
With these skills you are a great candidate.
•    Knowledge of telecommunication services, networks and technologies (GSM, UMTS, LTE, IP, PDH, SDH, DWDM) •    Min 2 year relevant experience in  RAN (2G-5G), TX (PDH, SDH), IP •    Technical university degree or student to.
faculty of Electronics, Telecommunications, Information Technology •    Good knowledge of German & English language (spoken and written) •    Good communication skills •    Team working oriented Sounds like the perfect job? We’ve got even more to offer.
•    Work from Home – hybrid approach   •    Medical and dental services  •    Life and hospitalization insurance  •    Dedicated employee phone subscription  •    Special discounts for gyms and retailers  •    Annual Company Bonus  •    Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills   •    You get to work with tried and trusted web-technology  •    Getting in on the ground floor of a technology changing company  •    Flexible Vacation – Take time off when you need it, we trust you   •    Special Paternal Program - 4 months of paid paternity leave  We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve.
We do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.
Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background.
So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.
#_VOIS Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
We actively encourage everyone to consider becoming a part of our journey.