TECHNICAL CUSTOMER SERVICE SPECIALIST (FULL REMOTE)
Descripción de la oferta de empleo
e are looking for a Technical Customer Service Specialist to act as a liaison between the Customer Service team and the technical areas of the company (IT, Development, Product, etc.).
This role will be key in ensuring that tools, integrations, and technical processes function optimally while making sure that operational and customer needs are translated into efficient technical solutions.
he ideal candidate should have a strong technical background, analytical skills, and experience working in customer service environments.
ain Responsibilities.
echnical Support.
Analyze and resolve technical incidents reported by the Customer Service team related to tools or integrations.
Follow up on critical issues and ensure their resolution with the responsible teams.
Integration Management.
Coordinate with the technical team and internal/external providers to implement and maintain system integrations (CRM, ticketing, communication platforms, etc.).
Test and validate new tools or improvements in existing systems before implementation.
Align data extraction, management, and reflection impacted by implementation in coordination with Data Analysts and BI teams.
Technical Process Optimization.
Identify inefficiencies in technical workflows and propose improvements that positively impact CS operations.
Document technical processes and tool updates to ensure proper implementation by the team.
Interdepartmental Collaboration.
Act as the point of contact between Customer Service and the IT, Product, and Development teams to prioritize and execute technical improvements.
Translate the operational requirements of the team into clear technical specifications.
Training & Communication.
Train the Customer Service team on new tools or technical changes.
Maintain clear and continuous communication to inform about the status of technical projects and incident resolutions.
Detalles de la oferta
- leadtech
- En toda España
- Sin especificar - Sin especificar
- 08/05/2025
- 06/08/2025
We are looking for a junior technical customer success specialist to join our customer success team... experience in the customer service field is a plus! other job information permanent remote opportunity! a competitive monthly compensation for services in usd (500-700 usd/month)......
Strong sales and customer relationship-building skills... b2b recursos humanos select luxury customer service specialist for consolidated business group dedicated to providing services related to tourism, short term rentals and flexible accommodations... the goal is to make sure that every qualified......
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
Bakers / bartenders / chefs / chef de partie / sous chef / chef d 'cuisine / cooks / dietitians, food andbeverage servers, food service supervisors, restaurant and food service manager, catering manager,assistant beverage manager, kitchen manager, banquet coordinator, beverage server, beverage shiftmanager......
Bakers / bartenders / chefs / chef de partie / sous chef / chef d 'cuisine / cooks / dietitians, food andbeverage servers, food service supervisors, restaurant and food service manager, catering manager,assistant beverage manager, kitchen manager, banquet coordinator, beverage server, beverage shiftmanager......
Report to the operations specialist and coordinate daily interventions and tasks... great english and spanish fluency (b2-c1 level both written and spoken) being already in possession of a permit to work in spain or the eu other features that would help a lot: effective communication with the operations......
> visión multidisciplinar: te convertirás en un profesional full stack capaz de desenvolverse bien en diferentes ámbitos digitales... ¿por qué el máster dwa te convierte en un profesional full stack?por su modelo de aprendizaje 360º que te aportará una visión completa del mundo de la programación web......
This is a remote role, and we are looking for a candidate based in spain... thisworks, a netherlands-based provider of employer of record (eor) services, payroll solutions, and work permit assistance, is seeking an organized and proactive onboarding specialist to manage the onboarding process for employees......
Conditions • full time employment contract... other relevant degrees could be considered... • establishing and maintaining collaboration and business relationships with startups and with companies in the port cluster... mba will be highly valued... description of the organization fundación valenciaport......
Descripción del puesto: confidencial cuenta con una posición como public relations specialist para crear y mantener una imagen positiva de la empresa a través de estrategias de comunicación efectivas con los medios y el público... 000,00 € eur por año bruto jornada laboral: de lunes a viernes modalidad:......
