TECHNICAL CUSTOMER SERVICE ADVISOR (DANISH SPEAKER)
Descripción de la oferta de empleo
Then this job in sunny and vibrant Barcelona might be for you!
Tasks
Your responsibilities and impact working as a Technical Customer Service Specialist will be:
Supporting customers with inquiries related to digital payment services, focusing on technical questions by phone, chat and email
Assist new customers with their account activation, transaction status queries and financial requests
Maintaining and updating the customers' accounts
Ensuring high-quality service and maintaining strong customer relationships
Requirements
Skills, qualifications and interests you need to succeed in this role:
A native level of Danish and a good level of English
Having an interest in technical support and troubleshooting
Being an attentive listener, comfortable and skillful at communicating with people
Being energetic, innovative and working proactively at a fast pace
Call center experience is preferred
Benefits
What's in it for you?
Type of contract: Indefinite
Fulltime, working hours are Monday - Friday 08-20 and Saturdays 10-14
Salary: 1500€ + performance bonus of potentially 200€ per month
The training/onboarding period 4 to 6 weeks, beginning with a 1-week initial training conducted in the office.
Equipment provided
Growing opportunities within the company
Events with the team
Free Spanish lessons
Constant training
International environment
Support from the company regarding NIE and SSN
Your Future Company:
This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona.
Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.
Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow
Detalles de la oferta
- Blu Selection
- 19/04/2024
- 18/07/2024
We focus on customer service, sales, and technical support solutions for clients worldwide... experience in the customer service industry and ideally in a contact centre environment... solution oriented to provide the correct and best outcome for the customer... follow internal processes and systems......
We focus on customer service, sales, and technical support solutions for clients worldwide... experience in the customer service industry and ideally in a contact centre environment... solution oriented to provide the correct and best outcome for the customer... follow internal processes and systems......
The opportunity: we are looking for motivated customer service specialists to be part of their multicultural customer service department... the role: as a customer care advisor, your mission is to deliver premium consumer service in your language... your day-to-day at work: - deal with all customer inquiries......
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
You will focus on sales and customer service... nice to have: previous experience in sales and customer service... your day-to-day: pitch the bfi method and provide customer service support over phone, e-mail, or chat... guide them in the enrollment process... bring solutions at the very first contact......
You will be responsible to provide friendly and professional customer service in your first language... keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken... performance bonus... manage customers’ bookings......
Parmi eux l’équipe support customer care que tu rejoindras ! nous sommes à la recherche d’un(e) customer care specialist, francophone, avec un niveau professionnel d’anglais et d’espagnol... tu as déjà travaillé au service de clients entreprise / btob (un vrai plus !)... de préférence issu(e) d’une formation......
Benefits: - competitive salary - possibilities to join the international mobility program - join a dynamic work environment - work from a brand-new office in athens - full initial training for all new employees - 3 euros per working day in meal vouchers - private health insurance from day one - performance......
Solving problems and assisting clients is your thing? a german speaker living in valencia? we have an awesome opportunity available... reports to customer support team lead job overview this is what you tell people at parties: i am working at an international, superfast-growing tech company, and we are......
Requisitos del puestorequisitos fluent english language education background technical and administration business... university degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial kpis) good disposition to collect......