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SOLUTIONS SUPPORT ENGINEER

Descripción de la oferta de empleo

If you like technology, innovative and different projects, your place is here, if you don't know us yet, we are a global technology provider that offers a complete portfolio of solutions in Payment, Mobile, Data and Identity Solutions. With 65 years of global experience, we have built a solid legacy that continues to grow. We are more than 4,000 employees in 16 countries, working to offer a more trustworthy and secure world.The Engineering Support team is dedicated to providing comprehensive production engineering support and developing effective support tools for our Mobile (Trusted Connectivity) business unit.Reporting to the Solutions Support Manager based in Madrid, your primary responsibilities will include troubleshooting issues, monitoring services, and constructing essential tools, collaborating closely with development teams and product release teams, to ensure seamless coordination of device and software fixes, as well as smooth deployment processes.Key Job Responsibilities.Provide support and perform troubleshooting tasks, covering multiple products, features, and production services.Work on operations and maintenance of solutions developed using Python, Java, Perl, Shell, and Web technologies.Software deployment support in staging and production environmentsDevelop tools to improve operations and maintenanceSystem and Support status BI reporting using Big Data tools.Ownership of one or more digital products or componentsCustomer notification and workflow coordination with follow-up to maintain service level agreementsWork with a global support team for handing-off or taking overactive support issues and creating a team specific knowledge.Provide on-premises support, as well as on call on duty shift.If you want this position to be yours, we would like you to have the following:Fresh graduate in Computing Engineering, Electronics, Telecommunications or related fields.Advanced level of English (spoken and written)Some proven experience as intern or working for Telco companies will be a plus.Academic or hobby experience dealing with Linux systemsUnderstanding of databases PostgreSQL will be advantageous.Understanding of networking (switches, firewalls and routers) are desiredWhat do we offer?Join our team Valid in a global position, by entering into technological and innovative projects within multicultural and multidisciplinary teams.We care about your well-being. You will have private medical and live insurance.If you think this opportunity is for you, feel free to send contact us: hrtalent@valid.com¡Join this great team and be part of our story!Valid creates an inclusive environment for all employees. We are committed to building a company that reflects the diversity of the world that means fighting for equal opportunities based on a responsible and inclusive management of its human team with actions as non-discrimination concerning sex, age, race, sexual orientation, religion, education, social status, culture, or special needs such as illness or disability.
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Detalles de la oferta

Empresa
  • Valid
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 26/04/2024
Fecha de expiración
  • 25/07/2024
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