SALES & ACCOUNT MANAGER (CATALUNYA & VALENCIA)

Job SummaryThe Sales & Account Manager (Catalunya & Valencia areas mainly) will be responsible for increasing the productivity of our Agent network across the assigned region by identifying prospects and opportunities on the Agents' network in line with the business strategy. Additionally, the incumbent will act as first point of contact for Agents to resolve any issues, provides customer care and identifies any service improvements which will facilitate increased transaction volumes.Primary ResponsibilitiesSupports management in the achievement of the business plans and targets (network, volumes and profitability).Supports the Agents' Business on the existing network in the assigned regions.Ensure that all sales activity reports are reviewed, analyzed and followed up as appropriate.Monitors and ensures that transaction volumes meet anticipated levels and opportunities to increase volumes are maximized.Prospects potential Agents in writing, by phone and in person in order to effectively outline the MoneyGram product and service and the mutual business benefit of becoming an agent.Maintains a database of all prospect Agents, contact details and status of sales activity.Works with Revenue Optimization on corridor analysis and refinement of pricing strategies to improve product profitability in addition to transaction volumes.Supports the Revenue Optimization Team, as required, by communicating any gaps/shortage of signage and point-of-sale materials.Performs other duties, as required by the business.Primary LocationSpain-ES-Madrid-MadridWork LocationsES_Corp_Madrid_Plaza Carlos Trias BertranJobSales & Account ManagementOrganizationSalesFull-timeTravelYes, 50 % of the TimeJob PostingApr 12, 2024, 10:31:17 AMEducationBachelor's degree in related field preferred or equivalent work experience.Experience3+ years' experience in a field sales role, preferably in financial services industry.Current or recent experience in remittance industry with exposure to retail, banking and digital channels will be a distinct advantage.Must be comfortable with financial analysis, business case preparation and feasibility assessment.Essential SkillsProven track record in sales, with a demonstrated ability to increase network expansion/volumes.Driving licence required, and preferably owning a car.Excellent communication skills.Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.Positive attitude and ability to maintain a disciplined and organized approach. Honest, reliable and able to work in a team.First class interpersonal skills, able to build and maintain credible relationships with Agents in person and over the telephone.Strong presentation skills; ability to present to prospective Agents in a professional format.Excellent organizational skills; ability to prioritize own workload and liaison with a geographically dispersed team.Excellent problem solving skills; able to effectively and proactively identify and analyze problems and find appropriate solutions.Commercial acumen; able to work with key business partners to maximize business capacity for all parties.Able to work in a culturally diverse environment and be sensitive to cultural differences.Fluent in both written and spoken in Spanish. Fluency in English would be highly advantageous.Computer literate - able to use Microsoft suite of packages.