OPERATIONS ASSITANT MANAGER FOOD AND BEVERAGE HOTEL HACIENDA DE ABAJO
Descripción de la oferta de empleo
We have several exciting new projects on the horizon, making this the perfect time to join our team. We are looking for dynamic and driven Assistant Operations Manager who has previous relevant experience in the Hotel 5 stars or high end profile Restaurant
Our core company ethos is to deliver a first rate customer experience across a hugely diverse programme and our main restaurants. If that sounds like something you could excel at, we'd love to hear from you!
Responsibilities to include:
To assist the Food and Beverage Director in monitoring the quality of the service and continually improving the quality of service offered to the public
To assist the Operations in monitoring the quality of the service and continually improving the quality of service offered to the public
Managing customer facing staff to deliver events and to ensure all our Front Of House staff are suitably trained
Ensure that our Front Of House teams are suitably compliant with all applicable financial procedures
Assist the Head of food and beverage in all Food & Beverage oriented activities across the hotel
Management of all catering onsite activations.
Development, maintenance and ownership of relationships with suppliers.
Tour our front of house teams during our boiling point period of service to monitor and manage delivery of a 5* service, and to troubleshoot any issues.
Assist the onsite team with stock control and place orders from approved supplier lists and ensuring bar is fully resourced
Responsibility for all secondary spend in F&B category.
Budget management and reporting
Undertake product price reviews and source products at best price
Monitor quality of service delivery and implement improvements as required.
Ensure the Front of House element of the Company’s events is well-presented and operated to our usual high standards.
Undertake any other duties and participate in activities commensurate with the nature and grading of this post or at the direction of the Food and Beverage Director
Development, maintenance and ownership of relationships with suppliers.
Tour our front of house teams during our live dates to monitor and manage delivery of a 5* service, and to troubleshoot any issues.
Assist the onsite team with stock control and place orders from approved supplier lists and ensuring bar is fully resourced
Responsibility for all secondary spend in F&B category.
Budget management and reporting
Undertake product and create price reviews and source products at best price in simphony
Monitor quality of service delivery and implement improvements as required.
Ensure the Front of House element of the Company’s events is well-presented and operated to our usual high standards.
Undertake any other duties and participate in activities commensurate with the nature and grading of this post or at the direction of the Head of Operations.
Expertise:
A minimum of 3 years’ experience working in a customer focused environment
Minimum 1 year experience managing staff
Experience of working in a hospitality or restaurant with hign end style
Proven ability to respond positively to a pressurised environment and a positive approach to
solving
Highly presentable with a pro-active approach to maintaining excellent customer service
Full Driving licence holder
Good IT skills in Excel, Word and Outlook
Remuneration Package
Salary: a per Santa Cruz tenerife Agreements.
Employment Type: Permanent, Full Time with a 2 month probation period and regular appraisals
Detalles de la oferta
- Hotel Hacienda de Abajo
- En toda España
- Sin especificar - Sin especificar
- 1200€ - 1200€
- 13/12/2023
- 27/05/2024
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