IT SUPPORT DESK T1
Descripción de la oferta de empleo
With a presence in over 30 countries, we provide multilingual support tailored to diverse markets.
We celebrate diversity and foster an inclusive workplace where you can be your authentic self.
As an IT Support Desk Tier 1 technician, you will be responsible for providing excellent customer service supporting the internal customer, solving a number of IT incidents and service requests as high as possible, and escalating to IT Support Desk Tier 2 those incidents that fall outside the scope of the competencies and skills of a Tier 1.
Detalles de la oferta
- CPM International
- En toda España
- Sin especificar - Sin especificar
- 11/07/2025
- 04/01/2026
Sus tareas: primer punto de contacto para problemas y solicitudes de soporte de ti análisis y solución de fallos técnicos instalación, configuración y mantenimiento de hardware y software soporte en temas de seguridad y redes it su perfil: formación o estudios en ti o experiencia equivalente conocimientos......
Requisitos: · mantener los servidores virtuales actuales on premise... · ser un profesional que genera y comprende la importancia de la documentación de los distintos procesos dentro del departamento, generando una documentación limpia y de calidad... · tener una personalidad amable, respetuosa y cooperativa......
Gestión de la documentación relativa a la obra en el erp de la empresa... colaborar en la elaboración de documentación para la solicitud de permisos... la tarea principal del puesto es realizar todas aquellas tareas administrativas necesarias para la gestión de la obra civil y despliegue de ftth, así......
Experiencia demostrada en el trato al cliente en exposición física, atención telefónica, e-mail y whatsapp... dependerá del responsable de postventa de la empresa, reportará informes diarios de incidencias de particulares y flotas, salidas de los técnicos y entregas requisitos del puesto- experiencia......
Para nuestras oficinas de madrid, buscamos incorporar un técnico de it para el equipo de it delivery... dentro del área de it delivery, te encargarás de coordinar los diferentes proyectos en marcha relacionados con datos... ayudamos a nuestros clientes a tomar decisiones estratégicas dentro del contexto......
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Requisitos del puestoexperience in high quality customer service support would be ideal (b2c) good and professional communication skills native level of german plus fluent level of english knowledge of local or spanish language would be an asset but not required for the job data updates process good......
