IN & VOICE SERVICE PLATFORMS_ 2ND LINE ENGINEER

Your day to day.
Engineer 2nd Line of IN & Voice Service Platforms in a multi-vendor environment.
Preventive and corrective second level troubleshooting ensuring quality and continuity of service and the restoring time for virtualized Service Applications.
With these activities you will have a great impact on our business.
In case of incident, assure trouble shooting analysis and all repair actions, including vendor support escalation, in order to achieve service restoration of impacted applications.
Perform proactive maintenance activities to prevent incidents and constantly optimize the network, e.
.
Daily Walkthroughs and Health checks for Service applications/platforms.
Take corrective measures based on performance management and indicators trend analysis.
Assure planned work activities, network rollout, software upgrades and parameter changes ensuring quality of service and avoiding regression on service and platforms functionalities.
Assure Service Level Agreements and Service-KPIs with involved internal and external partners.
Responsibilities include managing security protocols, conducting risk assessments, and implementing threat mitigation strategies.
With these skills you are a great candidate.
Good knowledge of SIP protocol, SSL, TCP/IP, SNMP, RedHat Linux and RedHat Openshift Hands-on experience with Oracle DBs desirable Good knowledge of mobile network architectures 2G/4G/5G, VoLTE, operating virtualized Applications with experience in VMware.
nalyse and interpret traces (Wireshark traces, network element traces, logs) Experience with scripting languages and automation tools (e.
.
Python, Ansible, Shell, Perl) English (B/C-Level, spoken and written) and German (B-Level preferable, spoken and written) Must have technical / professional qualifications.
University degree.
faculty of Electronics, Telecommunications and Information Technology 1-3 years of experience in Network Operations and Maintenance activities German (B-Level preferable, spoken and written) Sounds like the perfect job? We’ve got even more to offer.
Hybrid way of working Medical and dental services Life and hospitalization   insurance Dedicated employee phone subscription Take control of your benefits and choose any of the below options.
meal tickets/private pension/vacation vouchers/cultural vouchers within the budget.
Special discounts for gyms and retailers Annual Company Bonus Loyalty Programme Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills  You get to work with tried and trusted web-technology Getting in on the ground floor of a technology changing company We let you write your own story.
go for a trip, experience new things, have fun and enjoy your 23 vacation days.
Special Paternal Program - 4 months of paid paternity leave Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
We actively encourage everyone to consider becoming a part of our journey.