GUEST SERVICE CENTRE AGENT
Descripción de la oferta de empleo
To have a complete knowledge of the hotel product, PBX System, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met an.......
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Detalles de la oferta
- Qasr Al Sarab Desert Resort by Anantara
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 25/07/2025
- 04/01/2026
Track all ota, direct, and agent leads, updating the pms as needed... enter otas, direct bookings, and agent leads into our pms and keep up-to-date records of all system updates... your job will be to make sure that every guest has a 5-star experience from the moment they contact the company......
Requisitos del puestoexperience in high quality customer service support would be ideal (b2c) good and professional communication skills native level of german plus fluent level of english knowledge of local or spanish language would be an asset but not required for the job data updates process good......
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