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FRENCH WITH ENGLISH CUSTOMER SERVICE CONTRACT 6 MONTHS

Madrid - Madrid

Descripción de la oferta de empleo

-Contacto con clientes de manera telefónica, email y chat
-Actualizar los sistemas internos con el registro de los clientes y otra información adicional según sea necesario
-Tratar las quejas de los clientes, brindando soluciones y alternativas adecuadas dentro de los plazos, dar seguimiento para garantizar su resolución.
-Identificar y proponer mejoras continuas que ayuden a satisfacer las necesidades del cliente.-Orientado al cliente
-Nivel alto o bilingüe de francés e inglés
-Excelentes habilidades de comunicación
-Mentalidad multicultural y de mejora continua
-Experiencia en un rol de servicio al cliente en el manejo de pedidos de exportación.
-Conocimiento de trabajo de los paquetes de MS Office, experiencia avanzada en Excel será una ventaja.
-Auto-motivado y orientado a resultados y un buen trabajador de equipo (transcultural).
-Fuerte capacidad y deseo de brindar un excelente servicio al cliente y promover y mantener altos estándares de calidad.
-Actitud positiva y proactiva.
-Excelentes habilidades de comunicación.
-Adaptarse a los cambios
-Disponibilidad para empezar un nuevo proyecto.
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Detalles de la oferta

Empresa
  • Page Personnel ETT
Localidad
Dirección
  • Sin especificar - Sin especificar
Tipo de Contrato
  • Sin especificar
Fecha de publicación
  • 13/03/2024
Fecha de expiración
  • 11/06/2024
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