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E-COMMERCE INSIDE SALES

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Position Purpose:Nexeo seeks a highly skilled and motivated Digital Desk Partner to join our team. The ideal candidate will be fluent in French and Spanish and have solid commercial tool knowledge. This role will primarily focus on re-engaging with past customers through our newly launched e-commerce platform and driving our customers' digital transition in the industry. Primary Responsibilities:Proficient in aligning customer requirements with available company resources to effectively facilitate sales closures and enhance customer engagement with Nexeo.Proactively reach out to past customers to rekindle relationships and drive sales through the e-commerce platform.Utilize commercial tools effectively to manage customer interactions, orders, and inquiries.Exhibit a genuine passion for engaging in one-on-one communication, particularly over the phone, while delivering best-in-class customer service to French and Spanish-speaking clienteleUtilize reactive sales techniques to identify opportunities and close sales effectively.Resolve customer complaints and issues efficiently and professionally, ensuring customer satisfaction.Collaborate with the sales team to identify opportunities for upselling and cross-selling products and services.Stay up-to-date on product knowledge and industry trends to provide accurate information to customers.Maintain accurate customer interactions and transactions records in the CRM/SAP system.Other tasks as assigned. Primary Requirements:A bachelor's degree in business administration, marketing, economics, or a related field is preferred.Fluent in French, Spanish, and English, with exceptional communication and negotiation skills to effectively engage with customers and drive commercial success.Proven experience in B2B customer service roles, preferably in companies with an e-commerce environment.Excellent communication and interpersonal skills.Sales-driven mindset with the ability to meet and exceed sales targets.Experience in reactive sales and ability to effectively close sales.Detail-oriented with strong organizational skills.Ability to work independently as well as part of a team.Proactive, results-driven mindset with a strong focus on achieving measurable business results and delivering customer value.Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing market conditions and customer needs.Team player with excellent interpersonal skills and the ability to collaborate effectively with cross-functional teams to achieve shared goals and objectives.Nexeo Plastics is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, marital status and/or other legally protected characteristics.
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Detalles de la oferta

Empresa
  • Nexeo Plastics
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 28/04/2024
Fecha de expiración
  • 27/07/2024
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