DISCOVER II - SUPPORT TO CUSTOMER SERVICES FOR ENGINEERING & MAINTENANCE SPAIN

Descripción de puesto.
Ready to join one of our Graduate Programs in Spain? AIRBUS offer 40 vacancies for our full time graduate program in Spain - #DISCOVER II - Starting date October 1st We are looking for recent graduates from different disciplines interested in developing their professional career in the aeronautical sector.
he current context demands different ways of looking, thinking and relating.
What does this internship consists in? Together with Camilo José Cela University, Airbus has developed an exclusive program (#DISCOVER) designed for those interested in the best training in new areas of knowledge essential to be able to develop as professionals of the future.
You will have the opportunity to study a Master, organized in three training blocks, that will allow you to DISCOVER the skills most in demand today.
It will be combined with an 11 month internship at Airbus in an area related to your degree, where you can learn and complete your academic background.
The start of the internship will be in early October , and will last 11 months (August disabled for all purposes).
It is a full-time experience (40h/week), in which you will receive an attractive study grant.
Internship Job Description.
A great opportunity has arisen in Airbus Customer Services to join Engineering & Maintenance in Customer Services.
This area is one of Airbus´ main interfaces with its customer, and the impact of its deliverables is one of the key areas for customer satisfaction.
The increasing requirements from our customers and the complexity and pace of the evolution of our products, ensure that this position is both thrilling and key for the customer perception of Airbus.
Our goal is to provide customers with manuals, service Bulletins, Ground support equipments and scheduled maintenance documentation that will enable the safe and efficient accomplishment of maintenance operations all along its life cycle, in accordance with airworthiness requirements and regulations.
In this position, the internship will bring support of, among others, for the following activities.
A.
TECHNICAL/AUTHORING ACTIVITIES.
AUTHOR, VALIDATION AND VERIFICATION Management and coordination of Tech.
Data authoring activities.
Delivery of products content (creation and updating) in accordance with contractual commitments, configuration management rules and quality standards.
Proactive Identification and propose a solution of blocking points which could risk the timely update of the manuals within the assigned ATA chapters.
Constant assessment of the assigned ATA chapters in order to identify possible issues in documentation, before they have an impact for our customers.
Definition of improvement proposals to increase the level of quality and to make the process more efficient.
Acting as an interface between Tech, Data, the customers, and all the other Airbus internal contributors and external collaborators.
Management of the configuration of each system at MSN level for all written procedures.
B.
SUBCONTRACTING ACTIVITIES MANAGEMENT Management and monitoring of subcontractors giving them support in the activities of authoring at ATA level.
Definition and analysis of KPIs to evaluate general performances.
C.
CONTINUOUS IMPROVEMENT Dynamic department that participates in transnational and transorganizational projects and initiatives to improve our products and our processes.
Continuous improvements for processes and Technical Data tools and for the transnational standardization of ways of work.
D.
CUSTOMER RELATIONSHIP & SUPPORT Management and answer to customer questions through the Tech Request Tool.
Being responsible for providing efficient and continuous support to the customer to improve customer satisfaction and detect any potential safety impact.
Responsibilities can be increased by assuming transversal missions within the SED, as the role of Technical Data Customer Interface coordinating major Technical Data subjects specific to a portfolio of Airlines/Lessors.
Required skills #AirbusDiversity As key skills and competences for the application.
Engineering degree or studying a master related to Engineering.
Passion for Aircrafts, maintenance, engineering and manuals Enjoy generation instructions and procedures to assemble / disassemble machines and devices, and creating ancillary tooling to support the process.
Proactivity, teamwork, curiosity and have an open-minded profile for change and continuous improvement.
Good communication skills Customer Focus to guarantee excellence in our products & services.
English knowledge (equivalent reference European frame B2 level).
General knowledge of the aircraft and its systems.
For this position, the following skills are considered as a plus.
- Detailed Knowledge of the aircraft and its systems - Knowledge of Google suite tools, skywise and other digitalization initiatives.
- AI, programming and small apps development Why should you apply? - Foster your professional development with a strong academic background and an in-depth collaboration in AIRBUS projects.
- Expand your network within the aeronautical industry.
- Meet our people working with passion and determination to make the world a more connected, safer and smarter place.
- Be part of our diversity and teamwork culture that propel us to accomplish the extraordinary - on the ground, in the sky and in space.
Are you interested? Apply and make it fly! Este puesto requiere identificar los posibles riesgos que supone el incumplimiento, además de compromiso para actuar con integridad, ya que esta es la base del éxito, la reputación y el crecimiento sostenido de la Empresa.
Empresa.
Airbus Operations SL Tipo de contrato.
Beca ------- Nivel de experiencia.
Recién titulado Familia de puestos.
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Airbus está comprometido con lograr una plantilla laboral diversa y crear un entorno laboral inclusivo.
Celebramos todas las solicitudes, independientemente del bagaje cultural y social, o la edad, el género, las discapacidades, la orientación sexual o las creencias religiosas.
Airbus está, y siempre ha estado, comprometido con la igualdad de oportunidades para todos.
Como tal, nunca pediremos ningún tipo de cambio monetario en el marco de un proceso de contratación.
Cualquier suplantación de la identidad de Airbus para hacerlo debe ser comunicada a .
En Airbus, apoyamos trabajar y colaborar de forma mas ágil y flexible.
Siempre que sea posible, se promoverán condiciones de trabajo flexibles e innovadoras.
Airbus es pionera en una industria aeroespacial sostenible para un mundo seguro y unido.
La compañía innova constantemente para proporcionar soluciones eficientes y tecnológicamente avanzadas en el ámbito aeroespacial, de la defensa y de la conectividad.
Ofrece aviones comerciales modernos y energéticamente eficientes, así como servicios relacionados.
Airbus es también líder europeo en defensa y seguridad y uno de los líderes mundiales en el sector espacial.
Asimismo, proporciona las soluciones y servicios más avanzados del mundo en helicópteros tanto civiles como militares.